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Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience along multiple dimensions.
Inferring user expertise for adaptive interfaces
Kent P Vaubel and Charles F Gettys. 1990 · 1990
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User-expertise modeling with empirically derived probabilistic implication networks
Michel C Desmarais, Ameen Maluf, and Jiming Liu. 1995 · 1995
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Expertise in context
Paul J Feltovich and Robert R Hoffman. 1997 · 1997
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Aligning ai with shared human values
Dan Hendrycks, Collin Burns, Steven Basart, Andrew Critch, Jerry Li, Dawn Song, and Jacob Steinhardt. 2023 · 2008
Earlier work this paper cites.
Six dimensions of expertise: A more comprehensive definition of cognitive expertise for team coordination
SK Garrett, Barrett S Caldwell, EC Harris, and MC Gonzalez. 2009 · 2009
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Bloom’s taxonomy
Patricia Armstrong. 2010 · 2010
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Language detection library for java
Shuyo Nakatani. 2010 · 2010
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Expertise: defined, described, explained
Lyle E Bourne Jr, James A Kole, and Alice F Healy. 2014 · 2014
Earlier work this paper cites.
Identifying users’ domain expertise from dialogues
Roger Ferrod, Federica Cena, Luigi Di Caro, Dario Mana, and Rossana Grazia Simeoni. 2021 · 2021
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Can machines learn morality? the delphi experiment
Liwei Jiang, Jena D. Hwang, Chandra Bhagavatula, Ronan Le Bras, Jenny Liang, Jesse Dodge, Keisuke Sakaguchi, Maxwell Forbes, Jon Borchardt, Saadia Gabriel, Yulia Tsvetkov, Oren Etzioni, Maarten Sap, Regina Rini, and Yejin Choi. 2022 · 2022
Cited alongside, same era.
Josh Achiam, Steven Adler, Sandhini Agarwal, Lama Ahmad, Ilge Akkaya, Florencia Leoni Aleman, Diogo Almeida, Janko Altenschmidt, Sam Altman, Shyamal Anadkat, et al. 2023 · 2023
Cited alongside, same era.
GD-COMET: A geo-diverse commonsense inference model
Mehar Bhatia and Vered Shwartz. 2023 · 2023
Cited alongside, same era.
Early llm-based tools for enterprise information workers likely provide meaningful boosts to productivity
Alexia Cambon, Brent Hecht, Ben Edelman, Donald Ngwe, Sonia Jaffe, Amy Heger, Mihaela Vorvoreanu, Sida Peng, Jake Hofman, Alex Farach, et al. 2023 · 2023
Cited alongside, same era.
Culturally aware natural language inference
Ascleai: A llm-based clinical note management system for enhancing clinician productivity
Jiyeon Han, Jimin Park, Jinyoung Huh, Uran Oh, Jaeyoung Do, and Daehee Kim. 2024 · 2024
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Evaluating biases in context-dependent sexual and reproductive health questions
Sharon Levy, Tahilin Sanchez Karver, William Adler, Michelle R Kaufman, and Mark Dredze. 2024 · 2024
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Interpretable user satisfaction estimation for conversational systems with large language models
Ying-Chun Lin, Jennifer Neville, Jack Stokes, Longqi Yang, Tara Safavi, Mengting Wan, Scott Counts, Siddharth Suri, Reid Andersen, Xiaofeng Xu, Deepak Gupta, Sujay Kumar Jauhar, Xia Song, Georg Buscher, Saurabh Tiwary, Brent Hecht, and Jaime Teevan. 2024 · 2024
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Having beer after prayer? measuring cultural bias in large language models
Tarek Naous, Michael J. Ryan, Alan Ritter, and Wei Xu. 2024 · 2024
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Plausibly problematic questions in multiple-choice benchmarks for commonsense reasoning
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Jing Huang and Diyi Yang. 2023 · 2023
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FORK: A bite-sized test set for probing culinary cultural biases in commonsense reasoning models
Shramay Palta and Rachel Rudinger. 2023 · 2023
Cited alongside, same era.
The impact of ai on developer productivity: Evidence from github copilot
Sida Peng, Eirini Kalliamvakou, Peter Cihon, and Demirer Mert. 2023 · 2023
Cited alongside, same era.
Susu box or piggy bank: Assessing cultural commonsense knowledge between Ghana and the US
Christabel Acquaye, Haozhe An, and Rachel Rudinger. 2024 · 2024
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Towards effective teaching assistants: From intent-based chatbots to llm-powered teaching assistants
Bashaer Alsafari, Eric Atwell, Aisha Walker, and Martin Callaghan. 2024 · 2024
Cited alongside, same era.
Shramay Palta, Nishant Balepur, Peter A. Rankel, Sarah Wiegreffe, Marine Carpuat, and Rachel Rudinger. 2024 · 2024
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The use of generative search engines for knowledge work and complex tasks
Siddharth Suri, Scott Counts, Leijie Wang, Chacha Chen, Mengting Wan, Tara Safavi, Jennifer Neville, Chirag Shah, Ryen W. White, Reid Andersen, Georg Buscher, Sathish Manivannan, Nagu Rangan, and Longqi Yang. 2024 · 2024
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Tutor copilot: A human-ai approach for scaling real-time expertise
Rose E. Wang, Ana T. Ribeiro, Carly D. Robinson, Susanna Loeb, and Dora Demszky. 2024 · 2024
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Wildchat: 1m chatgpt interaction logs in the wild
Wenting Zhao, Xiang Ren, Jack Hessel, Claire Cardie, Yejin Choi, and Yuntian Deng. 2024 · 2024
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