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Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state.
Word association norms, mutual information and lexicography
Kenneth Ward Church and Patrick Hanks. 1989 · 1989
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Emotional support skills
Brant R Burleson. 2003 · 2003
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Which helper behaviors and intervention styles are related to better short-term outcomes in telephone crisis intervention? results from a silent monitoring study of calls to the us 1-800-suicide network
Brian L Mishara, François Chagnon, Marc Daigle, Bogdan Balan, Sylvaine Raymond, Isabelle Marcoux, Cécile Bardon, Julie K Campbell, and Alan Berman. 2007 · 2007
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Social networks and social support
Catherine A Heaney and Barbara A Israel. 2008 · 2008
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An introduction to cognitive behaviour therapy: Skills and applications
David Westbrook, Helen Kennerley, and Joan Kirk. 2011 · 2011
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Predicting and eliciting addressee’s emotion in online dialogue
Takayuki Hasegawa, Nobuhiro Kaji, Naoki Yoshinaga, and Masashi Toyoda. 2013 · 2013
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From what isn’t empathy to empathic learning process
Sevgi Coşkun Keskin. 2014 · 2014
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Chat-like conversational system based on selection of reply generating module with reinforcement learning
Tomohide Shibata, Yusuke Egashira, and Sadao Kurohashi. 2014 · 2014
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Neural machine translation by jointly learning to align and translate
Dzmitry Bahdanau, Kyunghyun Cho, and Yoshua Bengio. 2015 · 2015
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Adam: A method for stochastic optimization
Diederik P. Kingma and Jimmy Ba. 2015 · 2015
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Conversational system for information navigation based on POMDP with user focus tracking
Koichiro Yoshino and Tatsuya Kawahara. 2015 · 2015
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Emotional support and its relationship to emotional intelligence
Adnan Yousef Atoum and Rasha Ahmed Al-Shoboul. 2018 · 2018
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Eliciting positive emotion through affect-sensitive dialogue response generation: A neural network approach
Nurul Lubis, Sakriani Sakti, Koichiro Yoshino, and Satoshi Nakamura. 2018 · 2018
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Obtaining reliable human ratings of valence, arousal, and dominance for 20, 000 english words
Saif M. Mohammad. 2018 · 2018
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Reinforcement learning: An introduction
Richard S Sutton and Andrew G Barto. 2018 · 2018
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COMET: commonsense transformers for automatic knowledge graph construction
Antoine Bosselut, Hannah Rashkin, Maarten Sap, Chaitanya Malaviya, Asli Celikyilmaz, and Yejin Choi. 2019 · 2019
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BERT: pre-training of deep bidirectional transformers for language understanding
Jacob Devlin, Ming-Wei Chang, Kenton Lee, and Kristina Toutanova. 2019 · 2019
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Moel: Mixture of empathetic listeners
Zhaojiang Lin, Andrea Madotto, Jamin Shin, Peng Xu, and Pascale Fung. 2019 · 2019
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Towards empathetic open-domain conversation models: A new benchmark and dataset
Emotion eliciting machine: Emotion eliciting conversation generation based on dual generator
Hao Jiang, Yutao Zhu, Xinyu Zhang, Zhicheng Dou, Pan Du, Te Pi, and Yantao Jia. 2021 · 2021
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Towards emotional support dialog systems
Siyang Liu, Chujie Zheng, Orianna Demasi, Sahand Sabour, Yu Li, Zhou Yu, Yong Jiang, and Minlie Huang. 2021 · 2021
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Recipes for building an open-domain chatbot
Stephen Roller, Emily Dinan, Naman Goyal, Da Ju, Mary Williamson, Yinhan Liu, Jing Xu, Myle Ott, Eric Michael Smith, Y-Lan Boureau, and Jason Weston. 2021 · 2021
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Comae: A multi-factor hierarchical framework for empathetic response generation
Chujie Zheng, Yong Liu, Wei Chen, Yongcai Leng, and Minlie Huang. 2021 · 2021
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Improving multi-turn emotional support dialogue generation with lookahead strategy planning
Yi Cheng, Wenge Liu, Wenjie Li, Jiashuo Wang, Ruihui Zhao, Bang Liu, Xiaodan Liang, and Yefeng Zheng. 2022 · 2022
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Hannah Rashkin, Eric Michael Smith, Margaret Li, and Y-Lan Boureau. 2019 · 2019
Cited alongside, same era.
Target-guided open-domain conversation
Jianheng Tang, Tiancheng Zhao, Chenyan Xiong, Xiaodan Liang, Eric P. Xing, and Zhiting Hu. 2019 · 2019
Cited alongside, same era.
Challenges in building intelligent open-domain dialog systems
Minlie Huang, Xiaoyan Zhu, and Jianfeng Gao. 2020 · 2020
Cited alongside, same era.
BART: denoising sequence-to-sequence pre-training for natural language generation, translation, and comprehension
Mike Lewis, Yinhan Liu, Naman Goyal, Marjan Ghazvininejad, Abdelrahman Mohamed, Omer Levy, Veselin Stoyanov, and Luke Zettlemoyer. 2020 · 2020
Cited alongside, same era.
Empdg: Multi-resolution interactive empathetic dialogue generation
Qintong Li, Hongshen Chen, Zhaochun Ren, Pengjie Ren, Zhaopeng Tu, and Zhumin Chen. 2020 · 2020
Cited alongside, same era.
MIME: mimicking emotions for empathetic response generation
Navonil Majumder, Pengfei Hong, Shanshan Peng, Jiankun Lu, Deepanway Ghosal, Alexander F. Gelbukh, Rada Mihalcea, and Soujanya Poria. 2020 · 2020
Cited alongside, same era.
Support seeker expectations, support message quality, and supportive interaction processes and outcomes: The case of the comforting computer program revisited
Stephen A Rains, Corey A Pavlich, Bethany Lutovsky, Eric Tsetsi, and Anjali Ashtaputre. 2020 · 2020
Cited alongside, same era.
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Emotion english distilroberta-base
Jochen Hartmann. 2022 · 2022
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Knowledge bridging for empathetic dialogue generation
Qintong Li, Piji Li, Zhaochun Ren, Pengjie Ren, and Zhumin Chen. 2022 · 2022
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Control globally, understand locally: A global-to-local hierarchical graph network for emotional support conversation
Wei Peng, Yue Hu, Luxi Xing, Yuqiang Xie, Yajing Sun, and Yunpeng Li. 2022 · 2022
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CEM: commonsense-aware empathetic response generation
Sahand Sabour, Chujie Zheng, and Minlie Huang. 2022 · 2022
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MISC: A mixed strategy-aware model integrating COMET for emotional support conversation
Quan Tu, Yanran Li, Jianwei Cui, Bin Wang, Ji-Rong Wen, and Rui Yan. 2022 · 2022
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Towards multi-turn empathetic dialogs with positive emotion elicitation
Shihang Wang, Xinchao Xu, Wenquan Wu, Zheng-Yu Niu, Hua Wu, and Haifeng Wang. 2022 · 2022
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CASE: aligning coarse-to-fine cognition and affection for empathetic response generation
Jinfeng Zhou, Chujie Zheng, Bo Wang, Zheng Zhang, and Minlie Huang. 2022 · 2022
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