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Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats.
ERNIE: enhanced representation through knowledge integration
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Emotionally-aware chatbots: A survey
Endang Wahyu Pamungkas. 2019 · 1906
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Happybot: Generating empathetic dialogue responses by improving user experience look-ahead
Jamin Shin, Peng Xu, Andrea Madotto, and Pascale Fung. 2019 · 1906
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ACUTE-EVAL: improved dialogue evaluation with optimized questions and multi-turn comparisons
Margaret Li, Jason Weston, and Stephen Roller. 2019 · 1909
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Client-centered therapy: Where has it been and where is it going? a comment on hathaway (1948)
C. E. Hill and E. Y. Nakayama. 2000 · 1948
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PLATO-2: towards building an open-domain chatbot via curriculum learning
Siqi Bao, Huang He, Fan Wang, Hua Wu, Haifeng Wang, Wenquan Wu, Zhen Guo, Zhibin Liu, and Xinchao Xu. 2020 · 2006
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Which helper behaviors and intervention styles are related to better short-term outcomes in telephone crisis intervention? results from a silent monitoring study of calls to the u.s. 1-800-suicide network
Mishara, L. Brian, Chagnon, François, Daigle, Marc, Balan, Bogdan, Raymond, and Sylvaine. 2007 · 2007
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The necessary and sufficient conditions of therapeutic personality change
Rogers and R. Carl. 2007 · 2007
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Crisis counseling: An overview
J. Sandoval, A. N. Scott, and I. Padilla. 2010 · 2010
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CARE: commonsense-aware emotional response generation with latent concepts
Peixiang Zhong, Di Wang, Pengfei Li, Chen Zhang, Hao Wang, and Chunyan Miao. 2020a · 2012
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Convolutional neural networks for sentence classification
Yoon Kim. 2014 · 2014
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Neural architectures for named entity recognition
Guillaume Lample, Miguel Ballesteros, Sandeep Subramanian, Kazuya Kawakami, and Chris Dyer. 2016 · 2016
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A diversity-promoting objective function for neural conversation models
Jiwei Li, Michel Galley, Chris Brockett, Jianfeng Gao, and Bill Dolan. 2016 · 2016
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How NOT to evaluate your dialogue system: An empirical study of unsupervised evaluation metrics for dialogue response generation
Chia-Wei Liu, Ryan Lowe, Iulian Serban, Michael Noseworthy, Laurent Charlin, and Joelle Pineau. 2016 · 2016
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Overview of the NLPCC 2017 shared task: Emotion generation challenge
Minlie Huang, Zuoxian Ye, and Hao Zhou. 2017 · 2017
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Dailydialog: A manually labelled multi-turn dialogue dataset
Yanran Li, Hui Su, Xiaoyu Shen, Wenjie Li, Ziqiang Cao, and Shuzi Niu. 2017 · 2017
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Eliciting positive emotional impact in dialogue response selection
Nurul Lubis, Sakriani Sakti, Koichiro Yoshino, and Satoshi Nakamura. 2017 · 2017
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Automatic dialogue generation with expressed emotions
Chenyang Huang, Osmar R. Zaïane, Amine Trabelsi, and Nouha Dziri. 2018 · 2018
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Towards empathetic open-domain conversation models: A new benchmark and dataset
Hannah Rashkin, Eric Michael Smith, Margaret Li, and Y-Lan Boureau. 2019 · 2019
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Generating responses with a specific emotion in dialog
Zhenqiao Song, Xiaoqing Zheng, Lu Liu, Mu Xu, and Xuanjing Huang. 2019 · 2019
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Automatic generation of sentimental texts via mixture adversarial networks
Ke Wang and Xiaojun Wan. 2019 · 2019
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An affect-rich neural conversational model with biased attention and weighted cross-entropy loss
Peixiang Zhong, Di Wang, and Chunyan Miao. 2019 · 2019
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MPDD: A multi-party dialogue dataset for analysis of emotions and interpersonal relationships
Yi-Ting Chen, Hen-Hsen Huang, and Hsin-Hsi Chen. 2020 · 2020
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Chieh-Yang Huang and Lun-Wei Ku. 2018 · 2018
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Eliciting positive emotion through affect-sensitive dialogue response generation: A neural network approach
Nurul Lubis, Sakriani Sakti, Koichiro Yoshino, and Satoshi Nakamura. 2018 · 2018
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Obtaining reliable human ratings of valence, arousal, and dominance for 20, 000 english words
Saif Mohammad. 2018 · 2018
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Emotional chatting machine: Emotional conversation generation with internal and external memory
Hao Zhou, Minlie Huang, Tianyang Zhang, Xiaoyan Zhu, and Bing Liu. 2018 · 2018
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Mojitalk: Generating emotional responses at scale
Xianda Zhou and William Yang Wang. 2018 · 2018
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Affect-driven dialog generation
Pierre Colombo, Wojciech Witon, Ashutosh Modi, James Kennedy, and Mubbasir Kapadia. 2019 · 2019
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Moel: Mixture of empathetic listeners
Zhaojiang Lin, Andrea Madotto, Jamin Shin, Peng Xu, and Pascale Fung. 2019 · 2019
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Minlie Huang, Xiaoyan Zhu, and Jianfeng Gao. 2020 · 2020
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Emoelicitor: An open domain response generation model with user emotional reaction awareness
Shifeng Li, Shi Feng, Daling Wang, Kaisong Song, Yifei Zhang, and Weichao Wang. 2020b · 2020
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MIME: mimicking emotions for empathetic response generation
Navonil Majumder, Pengfei Hong, Shanshan Peng, Jiankun Lu, Deepanway Ghosal, Alexander F. Gelbukh, Rada Mihalcea, and Soujanya Poria. 2020 · 2020
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CDL: curriculum dual learning for emotion-controllable response generation
Lei Shen and Yang Feng. 2020 · 2020
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Balancing objectives in counseling conversations: Advancing forwards or looking backwards
Justine Zhang and Cristian Danescu-Niculescu-Mizil. 2020 · 2020
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Towards persona-based empathetic conversational models
Peixiang Zhong, Chen Zhang, Hao Wang, Yong Liu, and Chunyan Miao. 2020b · 2020
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Recipes for building an open-domain chatbot
Stephen Roller, Emily Dinan, Naman Goyal, Da Ju, Mary Williamson, Yinhan Liu, Jing Xu, Myle Ott, Eric Michael Smith, Y-Lan Boureau, and Jason Weston. 2021 · 2021
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