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Conversational information seeking (CIS) is concerned with a sequence of interactions between one or more users and an information system.
“RecSim: A Configurable Simulation Platform for Recommender Systems”, 2019
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Kenneth Colby, Sylvia Weber and Franklin Hilf · 1971
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“Turing-like Indistinguishability Tests for the Validation of a Computer Simulation of Paranoid Processes”
Kenneth Colby, Franklin Hilf, Sylvia Weber and Helena. Kraemer · 1972
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“Understanding natural language”
Terry Winograd · 1972
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“The Lunar Sciences Natural Language Information System Final Report”
William Woods, Ronald Kaplan and Bonnie Nash-Webber · 1972
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“Five lectures on artificial intelligence”, 1974
Terry Winograd · 1974
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“GUS, a Frame-Driven Dialog System”
Daniel. Bobrow et al · 1977
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“Information retrieval through man-machine dialogue”
R.. Oddy · 1977
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“Controlling the Risk of Conversational Search via Reinforcement Learning”
Zhenduo Wang and Qingyao Ai · 1977
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“Anomalous states of knowledge as a basis for information retrieval”
N.. Belkin · 1980
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“An Efficient Easily Adaptable System for Interpreting Natural Language Queries”
David.. Warren and Fernando.. Pereira · 1982
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“Using Discourse Analysis for the Design of Information Retrieval Interaction Mechanisms”
H.. Brooks and N.. Belkin · 1983
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“Getting Computers to Talk Like You and Me: Discourse Context, Focus, and Semantics:(an ATN Model)”
Rachel Reichman · 1985
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“Using Structural Representation of Anomalous States of Knowledge for Choosing Document Retrieval Strategies”
N.. Belkin and B.. Kwaundefinednik · 1986
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“I 3 R: A New Approach to the Design of Document Retrieval Systems”
W.. Croft and R.. Thompson · 1987
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“The Design Philosophy of the DARPA Internet Protocols”
D. Clark · 1988
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“CAsT-19: A Dataset for Conversational Information Seeking”
Jeffrey Dalton, Chenyan Xiong, Vaibhav Kumar and Jamie Callan · 1988
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“Control of Mixed-Initiative Discourse through Meta-Locutionary Acts: A Computational Model” AAI8911322
David Novick and Sarah. Douglas · 1988
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“Mixed Initiative in Dialogue: An Investigation into Discourse Segmentation”
Marilyn Walker and Steve Whittaker · 1990
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“Toward a Plan-Based Understanding Model for Mixed-Initiative Dialogues”
Hiroaki Kitano and Carol Van-Dykema · 1991
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“Speech Understanding and Dialogue over the telephone: an overview of the ESPRIT SUNDIAL project.”
Jeremy Peckham · 1991
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“Information Filtering and Information Retrieval: Two Sides of the Same Coin?”
Nicholas. Belkin and W. Croft · 1992
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“Simple Statistical Gradient-Following Algorithms for Connectionist Reinforcement Learning”
Ronald. Williams · 1992
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“GroupLens: An Open Architecture for Collaborative Filtering of Netnews”
Paul Resnick et al · 1994
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“Cases, scripts, and information-seeking strategies: On the design of interactive information retrieval systems”
N.. Belkin, C. Cool, A. Stein and U. Thiel · 1995
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“Utterance Units in Spoken Dialogue”
D. Traum and P. Heeman · 1996
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“SpeechSkimmer: a system for interactively skimming recorded speech”
Barry Arons · 1997
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“Handbook of Standards and Resources for Spoken Language Systems”
D. Gibbon, R. Moore and R. Winski · 1997
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“How May I Help You?”
A.. Gorin, G. Riccardi and J.. Wright · 1997
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“Long short-term memory”
Sepp Hochreiter and Jürgen Schmidhuber · 1997
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“Recommender Systems”
Paul Resnick and Hal. Varian · 1997
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“The CSLU Toolkit: Rapid Prototyping of Spoken Language Systems”
Stephen Sutton and Ronald Cole · 1997
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“PARADISE: A Framework for Evaluating Spoken Dialogue Agents”
Marilyn. Walker, Diane. Litman, Candace. Kamm and Alicia Abella · 1997
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“The Berkeley FrameNet Project”
Collin. Baker, Charles. Fillmore and John. Lowe · 1998
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“TRIPS: An Integrated Intelligent Problem-Solving Assistant”
George Ferguson and James. Allen · 1998
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“Assessment of interactive systems”
Norman Fraser · 1998
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“Implicit Feedback for Recommender Systems”
Douglas. Oard and Jinmook Kim · 1998
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“A Language Modeling Approach to Information Retrieval”
Jay. Ponte and W. Croft · 1998
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“Mixed-Initiative Interaction”
James. Allen, Curry. Guinn and Eric Horvitz · 1999
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“Principles of Mixed-initiative User Interfaces”
Eric Horvitz · 1999
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“Improving Web Interaction on Small Displays”
Matt Jones et al · 1999
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“The TREC-8 question answering track report”
Ellen Voorhees · 1999
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“Models in information behaviour research”
T.. Wilson · 1999
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“Asynchronous dialogue management: Two case-studies”
Johan Boye, Beth Hockey and Manny Rayner · 2000
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“Language modeling for dialog system.”
Wei Xu and Alex Rudnicky · 2000
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“Conversational interfaces: advances and challenges”
V.. Zue and J.. Glass · 2000
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“Cumulated Gain-Based Evaluation of IR Techniques”
Kalervo Järvelin and Jaana Kekäläinen · 2002
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“Bleu: a Method for Automatic Evaluation of Machine Translation”
Kishore Papineni, Salim Roukos, Todd Ward and Wei-Jing Zhu · 2002
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“A Comparison of the Use of Text Summaries, Plain Thumbnails, and Enhanced Thumbnails for Web Search Tasks”
Allison Woodruff et al · 2002
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“Personalisation of Web Search”
Kevin Keenoy and Mark Levene · 2003
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“The information state approach to dialogue management”
David Traum and Staffan Larsson · 2003
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“Challenges in Enterprise Search”
David Hawking · 2004
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“ROUGE: A Package for Automatic Evaluation of Summaries”
Chin-Yew Lin · 2004
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“WaveLens: A New View onto Internet Search Results”
Tim Paek, Susan Dumais and Ron Logan · 2004
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“A Personalized System for Conversational Recommendations”
Cynthia. Thompson, Mehmet. Göker and Pat Langley · 2004
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“Overview of the TREC 2004 Question Answering Track”
E. Voorhees · 2004
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“METEOR: An Automatic Metric for MT Evaluation with Improved Correlation with Human Judgments”
Satanjeev Banerjee and Alon Lavie · 2005
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“Employing Two Question Answering Systems in TREC 2005”
Sanda. Harabagiu et al · 2005
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“Accurately Interpreting Clickthrough Data as Implicit Feedback”
Thorsten Joachims et al · 2005
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“Clarification questions to improve dialogue flow and speech recognition in spoken dialogue systems”
Ulf Krum, Hartwig Holzapfel and Alex Waibel · 2005
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“Feature selection methods for conversational recommender systems”
N. Mirzadeh, F. Ricci and M. Bansal · 2005
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“Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship”
Clifford Nass and Scott Brave · 2005
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“Implications for Generating Clarification Requests in Task-Oriented Dialogues”
Verena Rieser and Johanna Moore · 2005
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“Multimodal Dialogue Systems”
Alexander. Rudnicky · 2005
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“Context-sensitive Information Retrieval Using Implicit Feedback”
Xuehua Shen, Bin Tan and ChengXiang Zhai · 2005
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“Overview of the TREC 2005 Question Answering Track”
E. Voorhees · 2005
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“Improving the Estimation of Relevance Models Using Large External Corpora”
Fernando Diaz and Donald Metzler · 2006
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“Structuring and Supporting Persistent Chat Conversations”
David Fono and Ron Baecker · 2006
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“Clustering versus faceted categories for information exploration”
Marti Hearst · 2006
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“Exploratory Search: From Finding to Understanding”
Gary Marchionini · 2006
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“Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents”, 2020
Dookun Park et al · 2006
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“A Framework for the Intelligent Multimodal Presentation of Information”
Cyril Rousseau, Yacine Bellik, Frédéric Vernier and Didier Bazalgette · 2006
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“Automatic Speech Recognition and Speech Variability: A Review”
M. Benzeghiba et al · 2007
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“The Influence of Caption Features on Clickthrough Patterns in Web Search”
Charles.. Clarke, Eugene Agichtein, Susan Dumais and Ryen. White · 2007
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“Large-Scale Named Entity Disambiguation Based on Wikipedia Data”
Silviu Cucerzan · 2007
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“What Are You Looking for? An Eye-Tracking Study of Information Usage in Web Search”
Edward Cutrell and Zhiwei Guan · 2007
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“Query Log Analysis: Social and Technological Challenges”
G. Murray and Jaime Teevan · 2007
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“Summary Attributes and Perceived Search Quality”
Daniel. Rose, David Orr and Raj Kantamneni · 2007
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“Error Handling in Spoken Dialogue Systems-Managing Uncertainty, Grounding and Miscommunication”, 2007
Gabriel Skantze · 2007
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“Information Re-Retrieval: Repeat Queries in Yahoo’s Logs”
Jaime Teevan, Eytan Adar, Rosie Jones and Michael.. Potts · 2007
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“Fast Generation of Result Snippets in Web Search”
Andrew Turpin, Yohannes Tsegay, David Hawking and Hugh. Williams · 2007
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“Discovering Key Concepts in Verbose Queries”
Michael Bendersky and W. Croft · 2008
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“A Survey of Query Log Privacy-Enhancing Techniques from a Policy Perspective”
Alissa Cooper · 2008
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“A Probability Ranking Principle for Interactive Information Retrieval”
Norbert Fuhr · 2008
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In Encyclopedia of Multimedia
“Multimodal Interfaces” · 2008
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“Discounted Cumulated Gain Based Evaluation of Multiple-Query IR Sessions”
Kalervo Järvelin, Susan. Price, Lois.. Delcambre and Marianne Nielsen · 2008
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“Improving search results quality by customizing summary lengths”
Michael Kaisser, Marti Hearst and John Lowe · 2008
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“SearchBar: A Search-Centric Web History for Task Resumption and Information Re-Finding”
Dan Morris, Meredith Ringel and Gina Venolia · 2008
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“SIGIR 2009 Workshop on Understanding the User: Logging and Interpreting User Interactions in Information Search and Retrieval”
Georg Buscher et al · 2009
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“Intercultural communication online: Conversation analysis and the investigation of asynchronous written discourse”
Will Gibson · 2009
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“Collaborative Information Seeking”
Gene Golovchinsky, Pernilla Qvarfordt and Jeremy Pickens · 2009
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“Search User Interfaces”
Marti. Hearst · 2009
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“Methods for Evaluating Interactive Information Retrieval Systems with Users”
Diane Kelly · 2009
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“Conversational speech interfaces and technologies”
J. Lai, C. Karat and N. Yankelovich · 2009
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“Improving Recommender Systems with Adaptive Conversational Strategies”
Tariq Mahmood and Francesco Ricci · 2009
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“Exploratory Search: Beyond the Query-Response Paradigm”, Synthesis Lectures on Information Concepts, Retrieval, and Services
Ryen. White and Resa. Roth · 2009
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“Search engines: Information retrieval in practice”
W Croft, Donald Metzler and Trevor Strohman · 2010
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“Do You Want to Take Notes? Identifying Research Missions in Yahoo! Search Pad”
Debora Donato, Francesco Bonchi, Tom Chi and Yoelle Maarek · 2010
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“Using Search Session Context for Named Entity Recognition in Query”
Junwu Du et al · 2010
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“Predicting Searcher Frustration”
Henry. Feild, James Allan and Rosie Jones · 2010
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“Pretrained Transformers for Text Ranking: BERT and Beyond”
Jimmy Lin, Rodrigo Nogueira and Andrew Yates · 2010
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“Recommender Systems Handbook”
Francesco Ricci, Lior Rokach, Bracha Shapira and Paul. Kantor · 2010
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“The Economics in Interactive Information Retrieval”
Leif Azzopardi · 2011
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“Understanding Mobile Web and Mobile Search Use in Today’s Dynamic Mobile Landscape”
Karen Church and Nuria Oliver · 2011
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“Overview of the Ninth Dialog System Technology Challenge: DSTC9”
R. Gunasekara et al · 2011
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“Evaluating Multi-Query Sessions”
Evangelos Kanoulas, Ben Carterette, Paul. Clough and Mark Sanderson · 2011
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“A Survey on Question Answering Technology from an Information Retrieval Perspective”
Oleksandr Kolomiyets and Marie-Francine Moens · 2011
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“A Systematic Review of Research on Live Chat Service”
Miriam. Matteson, Jennifer Salamon and Lindy Brewster · 2011
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“Modeling the Impact of Short- and Long-term Behavior on Search Personalization”
Paul. Bennett et al · 2012
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“Conversation and dialogue”
Susan. Brennan · 2012
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“Live-Chat Agent Assignments to Heterogeneous e-Customers under Imperfect Classification”
Paulo Goes, Noyan Ilk, Wei. Yue and J. Zhao · 2012
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“Bridging the gap between intrinsic and perceived relevance in snippet generation”
Jing He, Pablo Duboue and Jian-Yun Nie · 2012
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“Recommender Systems: From Algorithms to User Experience”
Joseph. Konstan and John Riedl · 2012
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“The Uncanny Valley [From the Field]”
Masahiro Mori, Karl. MacDorman and Norri Kageki · 2012
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“Designing Interfaces for Explicit Preference Elicitation: A User-Centered Investigation of Preference Representation and Elicitation Process”
Alina Pommeranz et al · 2012
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“Acquiring User Profiles from Implicit Feedback in a Conversational Recommender System”
Henry Blanco and Francesco Ricci · 2013
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“Clarifying Commands with Information-Theoretic Human-Robot Dialog”
Robin Deits et al · 2013
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“Research and reviews in question answering system”
Sanjay Dwivedi and Vaishali Singh · 2013
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“Sewing the Seams of Sensemaking: A Practical Interface for Tagging and Organizing Saved Search Results”
Marti. Hearst and Duane Degler · 2013
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“How Do Users Respond to Voice Input Errors? Lexical and Phonetic Query Reformulation in Voice Search”
Jiepu Jiang, Wei Jeng and Daqing He · 2013
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“A systematic review of interactive information retrieval evaluation studies, 1967-2006”
Diane Kelly and Cassidy. Sugimoto · 2013
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“Statistical Machine Translation of Subtitles: From OpenSubtitles to TED”
M. Müller and M. Volk · 2013
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“Scaling Multi-Domain Dialogue State Tracking via Query Reformulation”
Pushpendre Rastogi, Arpit Gupta, Tongfei Chen and Mathias Lambert · 2013
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“Talking with text: Communication in therapist-led, live chat cancer support groups”
Joanne Stephen et al · 2013
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“Designing Voice Interaction for People with Physical and Speech Impairments”
Jan Derboven, Jonathan Huyghe and Dirk De · 2014
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“Understanding User Behavior Through Log Data and Analysis”
Susan Dumais et al · 2014
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“Towards Natural Clarification Questions in Dialogue Systems”
Svetlana Stoyanchev, Alex Liu and Julia Hirschberg · 2014
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“Sequence to Sequence Learning with Neural Networks”
Ilya Sutskever, Oriol Vinyals and Quoc Le · 2014
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“Recommender Systems Based on User Reviews: The State of the Art”
Li Chen, Guanliang Chen and Feng Wang · 2015
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“Did you mean A or B? Supporting Clarification Dialog for Entity Disambiguation”
Anni Coden, Daniel Gruhl, Neal Lewis and Pablo. Mendes · 2015
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“Evaluating a Search Interface for Visually Impaired Searchers”
Nuzhah Gooda, Anastasios Tombros and Tony Stockman · 2015
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“Characterizing and Predicting Voice Query Reformulation”
Ahmed Hassan, Ranjitha Gurunath, Umut Ozertem and Rosie Jones · 2015
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“Automatic Online Evaluation of Intelligent Assistants”
Jiepu Jiang et al · 2015
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“Eye-Tracking Analysis of User Behavior and Performance in Web Search on Large and Small Screens”
Jaewon Kim et al · 2015
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“The Paradigm Shift to Multimodality in Contemporary Computer Interfaces”
Sharon Oviatt and Philip. Cohen · 2015
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“A Hierarchical Recurrent Encoder-Decoder for Generative Context-Aware Query Suggestion”
Alessandro Sordoni et al · 2015
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“Results Presentation Methods for a Spoken Conversational Search System”
Johanne. Trippas, Damiano Spina, Mark Sanderson and Lawrence Cavedon · 2015
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“Towards Understanding the Impact of Length in Web Search Result Summaries over a Speech-only Communication Channel”
Johanne. Trippas, Damiano Spina, Mark Sanderson and Lawrence Cavedon · 2015
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“Project Nethra - an intelligent assistant for the visually disabled to interact with internet services”
A.. Weeratunga et al · 2015
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“Information Retrieval as Card Playing: A Formal Model for Optimizing Interactive Retrieval Interface”
Yinan Zhang and Chengxiang Zhai · 2015
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“Improving access to online health information with conversational agents: a randomized controlled experiment”
Timothy Bickmore, Dina Utami, Robin Matsuyama and Michael Paasche-Orlow · 2016
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“Evaluating Retrieval over Sessions: The TREC Session Track 2011-2014”
Ben Carterette et al · 2016
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“Towards Conversational Recommender Systems”
Konstantina Christakopoulou, Filip Radlinski and Katja Hofmann · 2016
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“The MuMMER Project: Engaging Human-Robot Interaction in Real-World Public Spaces”
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“Predicting User Satisfaction with Intelligent Assistants”
Julia Kiseleva et al · 2016
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“How NOT To Evaluate Your Dialogue System: An Empirical Study of Unsupervised Evaluation Metrics for Dialogue Response Generation”
Chia-Wei Liu et al · 2016
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“The Conversational Interface: Talking to Smart Devices”
M. McTear, Z. Callejas and D. Griol · 2016
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Dimitris Paraschakis · 2016
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“A Decomposable Attention Model for Natural Language Inference”
Ankur Parikh, Oscar Täckström, Dipanjan Das and Jakob Uszkoreit · 2016
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“Sequence Level Training with Recurrent Neural Networks”
Marc’Aurelio Ranzato, Sumit Chopra, Michael Auli and Wojciech Zaremba · 2016
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“Using Shortlists to Support Decision Making and Improve Recommender System Performance”
Tobias Schnabel, Paul. Bennett, Susan. Dumais and Thorsten Joachims · 2016
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“The Dialog State Tracking Challenge Series: A Review”
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“Towards a game-theoretic framework for text data retrieval”
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“Anonymizing Query Logs by Differential Privacy”
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“What Do You Mean Exactly? Analyzing Clarification Questions in CQA”
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“Dialogue Act Annotation with the ISO 24617-2 Standard”
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“FELIX: Flexible Text Editing Through Tagging and Insertion”
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“Do not let the history haunt you: Mitigating Compounding Errors in Conversational Question Answering”
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“DialoGLUE: A Natural Language Understanding Benchmark for Task-Oriented Dialogue”
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“Gender Stereotypes in Virtual Agents”
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“Reading Wikipedia to Answer Open-Domain Questions”
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“Learning to Attend, Copy, and Generate for Session-Based Query Suggestion”
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“Search-based neural structured learning for sequential question answering”
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“What Snippet Size is Needed in Mobile Web Search?”
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“A Study of Snippet Length and Informativeness: Behaviour, Performance and User Experience”
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“The Rise of the Conversational Interface: A New Kid on the Block?”
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“Compressive Transformers for Long-Range Sequence Modelling”
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“CRSAL: Conversational Recommender Systems with Adversarial Learning”
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“Leading Conversational Search by Suggesting Useful Questions”
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“Leveraging Pre-trained Checkpoints for Sequence Generation Tasks”
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“BLEURT: Learning Robust Metrics for Text Generation”
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“Compositional and Lexical Semantics in RoBERTa, BERT and DistilBERT: A Case Study on CoQA”
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“Conversational Search in the Enterprise”
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“Towards a Model for Spoken Conversational Search”
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“Question Rewriting for Conversational Question Answering”
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“Query Resolution for Conversational Search with Limited Supervision”
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“A Mixed-Method Analysis of Text and Audio Search Interfaces with Varying Task Complexity”
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“Neural Text Generation With Unlikelihood Training”
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“Answering Complex Open-Domain Questions with Multi-Hop Dense Retrieval”
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“What’s going on in the chat flow? A move analysis of e-commerce customer service webchat exchange”
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“IART: Intent-Aware Response Ranking with Transformers in Information-Seeking Conversation Systems”
Liu Yang et al · 2020
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“Macaw: An Extensible Conversational Information Seeking Platform”
Hamed Zamani and Nick Craswell · 2020
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“Joint Modeling and Optimization of Search and Recommendation”
Hamed Zamani and W. Croft · 2020
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“Learning a Joint Search and Recommendation Model from User-Item Interactions”
Hamed Zamani and W. Croft · 2020
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“Generating Clarifying Questions for Information Retrieval”
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“MIMICS: A Large-Scale Data Collection for Search Clarification”
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“Analyzing and Learning from User Interactions for Search Clarification”
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“Interactive Information Retrieval: Models, Algorithms, and Evaluation”, SIGIR ’20
ChengXiang Zhai · 2020
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“Evaluating Conversational Recommender Systems via User Simulation”
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“Summarizing and Exploring Tabular Data in Conversational Search”
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“BERTScore: Evaluating Text Generation with BERT”
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“Conversational Contextual Bandit: Algorithm and Application”
Xiaoying Zhang, Hong Xie, Hang Li and John C.S · 2020
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“TopiOCQA: Open-domain Conversational Question Answering with Topic Switching”
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