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Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support.
Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects
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Association between mental health-related stigma and active help-seeking: systematic review and meta-analysis
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Human Trust in Artificial Intelligence: Review of Empirical Research
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How artificial intelligence will change the future of marketing
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Gender differences in social support on social network sites: A meta-analysis
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To trust or to think: cognitive forcing functions can reduce overreliance on AI in AI-assisted decision-making
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How machine-learning recommendations influence clinician treatment selections: the example of antidepressant selection
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The relationship between self-control and internet addiction among students: a meta-analysis
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My chatbot companion-a study of human-chatbot relationships
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Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms
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Assessing the effectiveness of ChatGPT in delivering mental health support: a qualitative study
Fahad Alanezi. 2024 · 2024
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Mohit Chandra, Suchismita Naik, Denae Ford, Ebele Okoli, Munmun De Choudhury, Mahsa Ershadi, Gonzalo Ramos, Javier Hernandez, Ananya Bhattacharjee, Shahed Warreth, et al · 2024
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Despite uncertain risks, many turn to AI like ChatGPT for mental health
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Gemini - chat to supercharge your ideas — gemini.google.com
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AI is Changing the World: For Better or for Worse?
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Cyberbullying via social media and well-being
Gary W Giumetti and Robin M Kowalski. 2022 · 2022
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The impulsive behavior short scale–8 (I-8): A comprehensive validation of the English-language adaptation
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Social comparison and envy on social media: A critical review
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Goal misgeneralization: Why correct specifications aren’t enough for correct goals
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A longitudinal study of human–chatbot relationships
Marita Skjuve, Asbjørn Følstad, Knut Inge Fostervold, and Petter Bae Brandtzaeg. 2022 · 2022
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Attachment theory as a framework to understand relationships with social chatbots: a case study of Replika
Tianling Xie and Iryna Pentina. 2022 · 2022
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Josh Achiam, Steven Adler, Sandhini Agarwal, Lama Ahmad, Ilge Akkaya, Florencia Leoni Aleman, Diogo Almeida, Janko Altenschmidt, Sam Altman, Shyamal Anadkat, et al · 2023
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AI Technology panic—is AI Dependence Bad for Mental Health? A Cross-Lagged Panel Model and the Mediating Roles of Motivations for AI Use Among Adolescents
Shunsen Huang, Xiaoxiong Lai, Li Ke, Yajun Li, Huanlei Wang, Xinmei Zhao, Xinran Dai, and Yun Wang. 2024 · 2024
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What makes people feel empathy for AI chatbots? Assessing the role of competence and warmth
Woo Bin Kim and Hee Jin Hur. 2024 · 2024
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Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika
Linnea Laestadius, Andrea Bishop, Michael Gonzalez, Diana Illenčík, and Celeste Campos-Castillo. 2024 · 2024
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Generative AI adoption climbed faster than smartphones, tablets — emarketer.com
Sara Lebow. 2023 · 2024
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The AI empathy effect: a mechanism of emotional contagion
Weifang Liu, Shan Zhang, Tingting Zhang, Qiuchan Gu, Wei Han, and Yupeng Zhu. 2024 · 2024
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One is the loneliest number… Two can be as bad as one. The influence of AI Friendship Apps on users’ well-being and addiction
Hannah R Marriott and Valentina Pitardi. 2024 · 2024
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Microsoft Copilot: Your AI companion — copilot.microsoft.com
Microsoft. [n. d.] · 2024
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Seeking in Cycles: How Users Leverage Personal Information Ecosystems to Find Mental Health Information. In Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems . 1–16
Ashlee Milton, Juan F Maestre, Abhishek Roy, Rebecca Umbach, and Stevie Chancellor. 2024 · 2024
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Exploring the multifaceted impacts of artificial intelligence on public organizations, business, and society
Petr Polak and Muhammad Anshari. 2024 · 2024
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Perceived Empathy of Technology Scale (PETS): Measuring Empathy of Systems Toward the User. In Proceedings of the CHI Conference on Human Factors in Computing Systems . 1–18
Matthias Schmidmaier, Jonathan Rupp, Darina Cvetanova, and Sven Mayer. 2024 · 2024
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“It happened to be the perfect thing”: experiences of generative AI chatbots for mental health
Steven Siddals, John Torous, and Astrid Coxon. 2024 · 2024
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Why do people use ChatGPT? Exploring user motivations for generative conversational AI
Marita Skjuve, Petter Bae Brandtzaeg, and Asbjørn Følstad. 2024 · 2024
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The typing cure: Experiences with large language model chatbots for mental health support
Inhwa Song, Sachin R Pendse, Neha Kumar, and Munmun De Choudhury. 2024 · 2024
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Character.ai: Young people turning to AI therapist bots — bbc.com
Joe Tidy. [n. d.] · 2024
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100+ ChatGPT Statistics 2024 · AIPRM — aiprm.com
AIPRM. 2024 · 2025
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Gen Z mental health: The impact of tech and social media — mckinsey.com
Erica Coe, Andrew Doy, Kana Enomoto, and Cheryl Healy. 2023 · 2025
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It’s No Wonder People Are Getting Emotionally Attached to Chatbots — wired.com
Kate Darling. [n. d.] · 2025
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Psychological Impacts of AI Dependence: Assessing the Cognitive and Emotional Costs of Intelligent Systems in Daily Life
Aliza Naseer, Naveed Rafaqat Ahmad, Muhammad Amjad Chishti, and Hassam Gul. 2025 · 2025
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About 1 in 5 U.S. teens who’ve heard of ChatGPT have used it for schoolwork — pewresearch.org
Olivia Sidoti and Jeffrey Gottfried. 2023 · 2025
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