Current and Future Use of Large Language Models for Knowledge Work

Understand

Large Language Models (LLMs) have introduced a paradigm shift in interaction with AI technology, enabling knowledge workers to complete tasks by specifying their desired outcome in natural language.

• LLMs have the potential to increase productivity and reduce tedious tasks in an unprecedented way.
• A systematic study of LLM adoption for work can provide insight into how LLMs can best support these workers.
• To explore knowledge workers' current and desired usage of LLMs, we ran a survey (n=216).