Ask Patients with Patience: Enabling LLMs for Human-Centric Medical Dialogue with Grounded Reasoning

Understand

The severe shortage of medical doctors limits access to timely and reliable healthcare, leaving millions underserved.

• Large language models (LLMs) offer a potential solution but struggle in real-world clinical interactions.
• Many LLMs are not grounded in authoritative medical guidelines and fail to transparently manage diagnostic uncertainty.
• Their language is often rigid and mechanical, lacking the human-like qualities essential for patient trust.