Designing and Evaluating Multi-Chatbot Interface for Human-AI Communication: Preliminary Findings from a Persuasion Task

Understand

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT.

• However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI communication in group settings.
• The availability of multiple language model chatbots presents a unique opportunity for scholars to better understand the interaction between humans and multiple chatbots.
• This study examines the impact of multi-chatbot communication in a specific persuasion setting: promoting charitable donations.