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Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators.
A rape in cyberspace or how an evil clown, a haitian trickster spirit, two wizards, and a cast of dozens turned a database into a society
Julian Dibbell. 1994 · 1994
Earlier work this paper cites.
Six attributes of unhealthy conversation
Ilan Price, Jordan Gifford-Moore, Jory Fleming, Saul Musker, Maayan Roichman, Guillaume Sylvain, Nithum Thain, Lucas Dixon, and Jeffrey Sorensen. 2020 · 2010
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Don’t feed the trolls! Managing troublemakers in magazines’ online communities
Amy Binns. 2012 · 2012
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Surviving an "eternal september" how an online community managed a surge of newcomers
Charles Kiene, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016 · 2016
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One-step and two-step classification for abusive language detection on Twitter
Ji Ho Park and Pascale Fung. 2017 · 2017
Earlier work this paper cites.
The internet’s hidden rules: An empirical study of reddit norm violations at micro, meso, and macro scales
Eshwar Chandrasekharan, Mattia Samory, Shagun Jhaver, Hunter Charvat, Amy Bruckman, Cliff Lampe, Jacob Eisenstein, and Eric Gilbert. 2018 · 2018
Earlier work this paper cites.
Reddit rules! Characterizing an ecosystem of governance
Casey Fiesler, Jialun Jiang, Joshua McCann, Kyle Frye, and Jed Brubaker. 2018 · 2018
Earlier work this paper cites.
The social roles of bots: evaluating impact of bots on discussions in online communities
Joseph Seering, Juan Pablo Flores, Saiph Savage, and Jessica Hammer. 2018 · 2018
Earlier work this paper cites.
Moderation practices as emotional labor in sustaining online communities: The case of AAPI identity work on Reddit
Bryan Dosono and Bryan Semaan. 2019 · 2019
Earlier work this paper cites.
Human-machine collaboration for content regulation: The case of reddit automoderator
Shagun Jhaver, Iris Birman, Eric Gilbert, and Amy Bruckman. 2019 · 2019
Cited alongside, same era.
Moderation challenges in voice-based online communities on discord
Jialun Aaron Jiang, Charles Kiene, Skyler Middler, Jed R Brubaker, and Casey Fiesler. 2019 · 2019
Cited alongside, same era.
Jigsaw unintended bias in toxicity classification
Conversational AI Jigsaw. 2019 · 2019
Cited alongside, same era.
Moderator engagement and community development in the age of algorithms
Joseph Seering, Tony Wang, Jina Yoon, and Geoff Kaufman. 2019 · 2019
Cited alongside, same era.
Volunteer moderators in twitch micro communities: How they get involved, the roles they play, and the emotional labor they experience
Donghee Yvette Wohn. 2019 · 2019
Cited alongside, same era.
Predicting the type and target of offensive posts in social media
Reconsidering community self-moderation: the role of research in supporting community-based models for online content moderation
Joseph Seering. 2020 · 2020
Later among the works it cites.
A new generation of perspective api: Efficient multilingual character-level transformers
Alyssa Lees, Vinh Q. Tran, Yi Tay, Jeffrey Sorensen, Jai Gupta, Donald Metzler, and Lucy Vasserman. 2022 · 2022
Later among the works it cites.
Measuring the monetary value of online volunteer work
Hanlin Li, Brent Hecht, and Stevie Chancellor. 2022 · 2022
Later among the works it cites.
Identifying machine-paraphrased plagiarism
Jan Philip Wahle, Terry Ruas, Tomáš Foltýnek, Norman Meuschke, and Bela Gipp. 2022 · 2022
Later among the works it cites.
Hate raids on twitch: Echoes of the past, new modalities, and implications for platform governance
Catherine Han, Joseph Seering, Deepak Kumar, Jeffrey T Hancock, and Zakir Durumeric. 2023 · 2023
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Marcos Zampieri, Shervin Malmasi, Preslav Nakov, Sara Rosenthal, Noura Farra, and Ritesh Kumar. 2019 · 2019
Cited alongside, same era.
"I run the world’s largest historical outreach project and it’s on a cesspool of a website." Moderating a public scholarship site on Reddit: A case study of r/AskHistorians
Sarah A Gilbert. 2020 · 2020
Cited alongside, same era.
Who uses bots? A statistical analysis of bot usage in moderation teams
Charles Kiene and Benjamin Mako Hill. 2020 · 2020
Cited alongside, same era.
Toxicity detection: Does context really matter?
John Pavlopoulos, Jeffrey Scott Sorensen, Lucas Dixon, Nithum Thain, and Ion Androutsopoulos. 2020 · 2020
Cited alongside, same era.
Deepak Kumar, Yousef AbuHashem, and Zakir Durumeric. 2023 · 2023
Closest in time.
A holistic approach to undesired content detection in the real world
Todor Markov, Chong Zhang, Sandhini Agarwal, Florentine Eloundou Nekoul, Theodore Lee, Steven Adler, Angela Jiang, and Lilian Weng. 2023 · 2023
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Best practices for prompt engineering with openai api
Jessica Shieh. 2023 · 2023
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