SIAK-NG User Interface Design with Design Thinking Method to Support System Integration

Understand

This research aims to improve the user interface of SIAK-NG (Next Generation Academic Information System), the academic portal website of the University of Indonesia through a design thinking approach.

• Despite being in existence for several decades and undergoing multiple improvements, there has been no specific effort to evaluate the quality of the user interface.
• In line with the revamping of SIAK-NG according to the University of Indonesia 2019-2024 master plan, this study aims to provide the necessary insights.
• The research focuses on redesigning the website interface of SIAK-NG to address user complaints and difficulties, particularly related to the unsatisfactory interface design.