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Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done.
Generating Dialogue Agents via Automated Planning
Botea, A.; Muise, C.; Agarwal, S.; Alkan, O.; Bajgar, O.; Daly, E.; Kishimoto, A.; Lastras, L.; Marinescu, R.; Ondrej, J.; Pedemonte, P.; and Vodolan, M. 2019 · 1902
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Planning for Goal-Oriented Dialogue Systems
Muise, C.; Chakraborti, T.; Agarwal, S.; Bajgar, O.; Chaudhary, A.; Lastras-Montano, L. A.; Ondrej, J.; Vodolan, M.; and Wiecha, C. 2019 · 1910
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Minimizing the Length of Non-Mixed Initiative Dialogs
Inouye, R. B. 2004 · 2004
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Language (Technology) is Power: A Critical Survey of ”Bias” in NLP
Blodgett, S. L.; Barocas, S.; au2, H. D. I.; and Wallach, H. 2020 · 2005
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CoScripter: Automating & Sharing How-to Knowledge in the Enterprise
Leshed, G.; Haber, E. M.; Matthews, T.; and Lau, T. 2008 · 2008
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Internet marketing: strategy, implementation and practice
Chaffey, D.; Ellis-Chadwick, F.; Mayer, R.; and Johnston, K. 2009 · 2009
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Handbook of Computation Linguistics and Natural Language Processing
Clark, A.; Fox, C.; and Lappin, S. 2010 · 2010
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Software Engineering
Sommerville, I. 2010 · 2010
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Recipes for Safety in Open-domain Chatbots
Xu, J.; Ju, D.; Li, M.; Boureau, Y.-L.; Weston, J.; and Dinan, E. 2020 · 2010
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Overview of the Ninth Dialog System Technology Challenge: DSTC9
Gunasekara, C.; Kim, S.; D’Haro, L. F.; Rastogi, A.; Chen, Y.-N.; Eric, M.; Hedayatnia, B.; Gopalakrishnan, K.; Liu, Y.; Huang, C.-W.; Hakkani-Tür, D.; Li, J.; Zhu, Q.; Luo, L.; Liden, L.; Huang, K.; Shayandeh, S.; Liang, R.; Peng, B.; Zhang, Z.; Shukla, S.; Huang, M.; Gao, J.; Mehri, S.; Feng, Y.; Gordon, C.; Alavi, S. H.; Traum, D.; Eskenazi, M.; Beirami, A.; Eunjoon; Cho; Crook, P. A.; De, A.; Geramifard, A.; Kottur, S.; Moon, S.; Poddar, S.; and Subba, R. 2020 · 2011
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Metrics and Evaluation of Spoken Dialogue Systems
Hastie, H. 2012 · 2012
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Pomdp-based statistical spoken dialog systems: A review
Young, S.; Gašić, M.; Thomson, B.; and Williams, J. D. 2013 · 2013
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Toward Designing a Realistic Conversational System: A Survey
Ali, A.; and Gonzalez, A. 2016 · 2016
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Introduction to software testing
Ammann, P.; and Offutt, J. 2016 · 2016
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Conversational Interfaces: Past and Present
McTear, M.; Callejas, Z.; and Griol, D. 2016 · 2016
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Rasa: Open Source Language Understanding and Dialogue Management
Bocklisch, T.; Faulkner, J.; Pawlowski, N.; and Nichol, A. 2017 · 2017
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Learning End-to-End Goal-Oriented Dialog
Bordes, A.; Boureau, Y.-L.; and Weston, J. 2017 · 2017
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Statistical Machine Learning for Dialog Management: its history and future promise
Crook, P. 2018 · 2018
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Ethical Challenges in Data-Driven Dialogue Systems
Henderson, P.; Sinha, K.; Angelard-Gontier, N.; Ke, N. R.; Fried, G.; Lowe, R.; and Pineau, J. 2018 · 2018
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Metrics for Explainable AI: Challenges and Prospects
Hoffman, R. R.; Mueller, S. T.; Klein, G.; and Litman, J. 2018 · 2018
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Cognitive Assistant for Visualizing and Analyzing Exoplanets
Kephart, J.; Dibia, V.; Ellis, J.; Srivastava, B.; Talamadupula, K.; and Dholakia, M. 2018 · 2018
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Examining Gender and Race Bias in Two Hundred Sentiment Analysis Systems
Kiritchenko, S.; and Mohammad, S. 2018 · 2018
Cited alongside, same era.
Conversational agents in healthcare: a systematic review
Laranjo, L.; Dunn, A. G.; Tong, H. L.; Kocaballi, A. B.; Chen, J.; Bashir, R.; Surian, D.; Gallego, B.; Magrabi, F.; Lau, A. Y. S.; and Coiera, E. 2018 · 2018
Cited alongside, same era.
Fairness Definitions Explained
Verma, S.; and Rubin, J. 2018 · 2018
Cited alongside, same era.
Foundations of Collaborative Task-Oriented Dialogue: What’s in a Slot?
Cohen, P. 2019 · 2019
Cited alongside, same era.
An Embodied Cognitive Assistant for Visualizing and Analyzing Exoplanet Data
Kephart, J. O.; Dibia, V. C.; Ellis, J.; Srivastava, B.; Talamadupula, K.; and Dholakia, M. 2019 · 2019
Cited alongside, same era.
Chatbot acceptance: A latent profile analysis on individuals’ trust in conversational agents
Did chatbots miss their “Apollo Moment”? Potential, gaps, and lessons from using collaboration assistants during COVID-19
Srivastava, B. 2021 · 2021
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Trust and Artificial Intelligence
Stanton, B.; and Jensen, T. 2021 · 2021
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PaLM: Scaling Language Modeling with Pathways
Chowdhery, A.; Narang, S.; Devlin, J.; Bosma, M.; Mishra, G.; Roberts, A.; Barham, P.; Chung, H. W.; Sutton, C.; Gehrmann, S.; Schuh, P.; Shi, K.; Tsvyashchenko, S.; Maynez, J.; Rao, A.; Barnes, P.; Tay, Y.; Shazeer, N.; Prabhakaran, V.; Reif, E.; Du, N.; Hutchinson, B.; Pope, R.; Bradbury, J.; Austin, J.; Isard, M.; Gur-Ari, G.; Yin, P.; Duke, T.; Levskaya, A.; Ghemawat, S.; Dev, S.; Michalewski, H.; Garcia, X.; Misra, V.; Robinson, K.; Fedus, L.; Zhou, D.; Ippolito, D.; Luan, D.; Lim, H.; Zoph, B.; Spiridonov, A.; Sepassi, R.; Dohan, D.; Agrawal, S.; Omernick, M.; Dai, A. M.; Pillai, T. S.; Pellat, M.; Lewkowycz, A.; Moreira, E.; Child, R.; Polozov, O.; Lee, K.; Zhou, Z.; Wang, X.; Saeta, B.; Diaz, M.; Firat, O.; Catasta, M.; Wei, J.; Meier-Hellstern, K.; Eck, D.; Dean, J.; Petrov, S.; and Fiedel, N. 2022 · 2022
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Human-level play in the game of Diplomacy by combining language models with strategic reasoning
(FAIR)†, M. F. A. R. D. T.; Bakhtin, A.; Brown, N.; Dinan, E.; Farina, G.; Flaherty, C.; Fried, D.; Goff, A.; Gray, J.; Hu, H.; et al. 2022 · 2022
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Müller, L.; Mattke, J.; Maier, C.; Weitzel, T.; and Graser, H. 2019 · 2019
Cited alongside, same era.
Conversational Agents for Complex Collaborative Tasks
Allen, J.; Galescu, L.; Teng, C. M.; and Perera, I. 2020 · 2020
Cited alongside, same era.
On instabilities of deep learning in image reconstruction and the potential costs of AI
Antun, V.; Renna, F.; Poon, C.; Adcock, B.; and Hansen, A. C. 2020 · 2020
Cited alongside, same era.
Explainable Machine Learning in Deployment
Bhatt, U.; Xiang, A.; Sharma, S.; Weller, A.; Taly, A.; Jia, Y.; Ghosh, J.; Puri, R.; Moura, J. M. F.; and Eckersley, P. 2020 · 2020
Cited alongside, same era.
COVID-19 contact tracing apps: a stress test for privacy, the GDPR, and data protection regimes
Bradford, L.; Aboy, M.; and Liddell, K. 2020 · 2020
Cited alongside, same era.
Conversational Intelligence Challenge: Accelerating Research with Crowd Science and Open Source
Burtsev, M.; and Logacheva, V. 2020 · 2020
Cited alongside, same era.
Survey on evaluation methods for dialogue systems
Deriu, J.; Rodrigo, A.; Otegi, A.; Echegoyen, G.; Rosset, S.; Agirre, E.; and Cieliebak, M. 2020 · 2020
Cited alongside, same era.
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Pipelines for Social Bias Testing of Large Language Models
Nozza, D.; Bianchi, F.; and Hovy, D. 2022 · 2022
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UK guidance on evaluating AI for use in breast screening
Seedat, F.; and Taylor-Phillip, S. 2022 · 2022
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Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots
Seitz, L.; Bekmeier-Feuerhahn, S.; and Gohil, K. 2022 · 2022
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Trustworthy Machine Learning
Varshney, K. R. 2022 · 2022
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Dynamic Certification for Autonomous Systems
Bakirtzis, G.; Carr, S.; Danks, D.; and Topcu, U. 2023 · 2023
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It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy
Caltrider, J.; Rykov, M.; and MacDonald, Z. 2023 · 2023
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MathPrompter: Mathematical Reasoning using Large Language Models
Imani, S.; Du, L.; and Shrivastava, H. 2023 · 2023
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Chatgpt and software testing education: Promises & perils
Jalil, S.; Rafi, S.; LaToza, T. D.; Moran, K.; and Lam, W. 2023 · 2023
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Customer Service Combining Human Operators and Virtual Agents: A Call for Multidisciplinary AI Research
Kraus, S.; Oshrat, Y.; Aumann, Y.; Hollander, T.; Maksimov, O.; Ostroumov, A.; and Shechtman, N. 2023 · 2023
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Causal Reasoning and Large Language Models: Opening a New Frontier for Causality
Kıcıman, E.; Ness, R.; Sharma, A.; and Tan, C. 2023 · 2023
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Can LLMs be Good Financial Advisors?: An Initial Study in Personal Decision Making for Optimized Outcomes
Lakkaraju, K.; Vuruma, S. K. R.; Pallagani, V.; Muppasani, B.; and Srivastava, B. 2023 · 2023
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OpenAI. 2023 · 2023
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A Review of the Explainability and Safety of Conversational Agents for Mental Health to Identify Avenues for Improvement
Sarkar, S.; Gaur, M.; Chen, L. K.; Garg, M.; and Srivastava, B. 2023 · 2023
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A Reading List for LLMs
Srivastava, B. 2023 · 2023
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Advances in Automatically Rating the Trustworthiness of Text Processing Services
Srivastava, B.; Lakkaraju, K.; Bernagozzi, M.; and Valtorta, M. 2023 · 2023
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LLaMA: Open and Efficient Foundation Language Models
Touvron, H.; Lavril, T.; Izacard, G.; Martinet, X.; Lachaux, M.-A.; Lacroix, T.; Rozière, B.; Goyal, N.; Hambro, E.; Azhar, F.; Rodriguez, A.; Joulin, A.; Grave, E.; and Lample, G. 2023 · 2023
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