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Self-disclosure counts as a key factor influencing successful health treatment, particularly when it comes to building a functioning patient-therapist-connection.
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Thaler, M., Schlögl, S., Groth, A.: Agent vs. avatar: Comparing embodied conversational agents concerning characteristics of the uncanny valley. In: 2020 IEEE International Conference on Human-Machine Systems (ICHMS). pp. 1–6. IEEE (2020)
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Chaves, A.P., Gerosa, M.A.: How should my chatbot interact? a survey on social characteristics in human–chatbot interaction design. International Journal of Human–Computer Interaction 37
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