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Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging.
Multi-domain conversation quality evaluation via user satisfaction estimation
Praveen Kumar Bodigutla, Lazaros Polymenakos, and Spyros Matsoukas. 2019 · 1911
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Learning representations by back-propagating errors
David E Rumelhart, Geoffrey E Hinton, and Ronald J Williams. 1986 · 1986
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Lstm can solve hard long time lag problems
Sepp Hochreiter and Jürgen Schmidhuber. 1996 · 1996
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Conditional random fields: Probabilistic models for segmenting and labeling sequence data
John D Lafferty, Andrew McCallum, and Fernando CN Pereira. 2001 · 2001
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Bleu: a method for automatic evaluation of machine translation
Kishore Papineni, Salim Roukos, Todd Ward, and Wei-Jing Zhu. 2002 · 2002
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ROUGE: A package for automatic evaluation of summaries
Chin-Yew Lin. 2004 · 2004
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Large-scale hybrid approach for predicting user satisfaction with conversational agents
Dookun Park, Hao Yuan, Dongmin Kim, Yinglei Zhang, Matsoukas Spyros, Young-Bum Kim, Ruhi Sarikaya, Edward Guo, Yuan Ling, Kevin Quinn, et al. 2020 · 2006
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On the properties of neural machine translation: Encoder–decoder approaches
Kyunghyun Cho, Bart van Merriënboer, Dzmitry Bahdanau, and Yoshua Bengio. 2014 · 2014
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Hawkes processes in finance
Emmanuel Bacry, Iacopo Mastromatteo, and Jean-François Muzy. 2015 · 2015
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Automatic online evaluation of intelligent assistants
Jiepu Jiang, Ahmed Hassan Awadallah, Rosie Jones, Umut Ozertem, Imed Zitouni, Ranjitha Gurunath Kulkarni, and Omar Zia Khan. 2015 · 2015
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Limit theorems for discrete hawkes processes
Youngsoo Seol. 2015 · 2015
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Jimmy Lei Ba, Jamie Ryan Kiros, and Geoffrey E Hinton. 2016 · 2016
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Hierarchical attention networks for document classification
Zichao Yang, Diyi Yang, Chris Dyer, Xiaodong He, Alex Smola, and Eduard Hovy. 2016 · 2016
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Decoupled weight decay regularization
Ilya Loshchilov and Frank Hutter. 2017 · 2017
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The neural hawkes process: A neurally self-modulating multivariate point process
Hongyuan Mei and Jason M Eisner. 2017 · 2017
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Why we need new evaluation metrics for NLG
Jekaterina Novikova, Ondřej Dušek, Amanda Cercas Curry, and Verena Rieser. 2017 · 2017
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Attention is all you need
Ashish Vaswani, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N Gomez, Łukasz Kaiser, and Illia Polosukhin. 2017 · 2017
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Petar Veličković, Guillem Cucurull, Arantxa Casanova, Adriana Romero, Pietro Lio, and Yoshua Bengio. 2017 · 2017
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Modeling the intensity function of point process via recurrent neural networks
Shuai Xiao, Junchi Yan, Xiaokang Yang, Hongyuan Zha, and Stephen Chu. 2017 · 2017
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Multi-task dialog act and sentiment recognition on mastodon
Christophe Cerisara, Somayeh Jafaritazehjani, Adedayo Oluokun, and Hoa T. Le. 2018 · 2018
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Hawkes processes and their applications to finance: a review
Alan G Hawkes. 2018 · 2018
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Towards deep conversational recommendations
MultiWOZ 2.1: A consolidated multi-domain dialogue dataset with state corrections and state tracking baselines
Mihail Eric, Rahul Goel, Shachi Paul, Abhishek Sethi, Sanchit Agarwal, Shuyang Gao, Adarsh Kumar, Anuj Goyal, Peter Ku, and Dilek Hakkani-Tur. 2020 · 2020
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Towards scalable multi-domain conversational agents: The schema-guided dialogue dataset
Abhinav Rastogi, Xiaoxue Zang, Srinivas Sunkara, Raghav Gupta, and Pranav Khaitan. 2020 · 2020
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Self-attentive hawkes process
Qiang Zhang, Aldo Lipani, Omer Kirnap, and Emine Yilmaz. 2020 · 2020
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Simple discrete-time self-exciting models can describe complex dynamic processes: A case study of covid-19
Raiha Browning, Deborah Sulem, Kerrie Mengersen, Vincent Rivoirard, and Judith Rousseau. 2021 · 2021
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Survey on evaluation methods for dialogue systems
Jan Deriu, Alvaro Rodrigo, Arantxa Otegi, Guillermo Echegoyen, Sophie Rosset, Eneko Agirre, and Mark Cieliebak. 2021 · 2021
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Raymond Li, Samira Ebrahimi Kahou, Hannes Schulz, Vincent Michalski, Laurent Charlin, and Chris Pal. 2018 · 2018
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Supervised reinforcement learning with recurrent neural network for dynamic treatment recommendation
Lu Wang, Wei Zhang, Xiaofeng He, and Hongyuan Zha. 2018 · 2018
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Offline and online satisfaction prediction in open-domain conversational systems
Jason Ingyu Choi, Ali Ahmadvand, and Eugene Agichtein. 2019 · 2019
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BERT: Pre-training of deep bidirectional transformers for language understanding
Jacob Devlin, Ming-Wei Chang, Kenton Lee, and Kristina Toutanova. 2019 · 2019
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Learning from dialogue after deployment: Feed yourself, chatbot!
Braden Hancock, Antoine Bordes, Pierre-Emmanuel Mazare, and Jason Weston. 2019 · 2019
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HiGRU: Hierarchical gated recurrent units for utterance-level emotion recognition
Wenxiang Jiao, Haiqin Yang, Irwin King, and Michael R. Lyu. 2019 · 2019
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Learning hawkes processes from a handful of events
Farnood Salehi, William Trouleau, Matthias Grossglauser, and Patrick Thiran. 2019 · 2019
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Self-supervised contrastive learning for efficient user satisfaction prediction in conversational agents
Mohammad Kachuee, Hao Yuan, Young-Bum Kim, and Sungjin Lee. 2021 · 2021
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Turn-level user satisfaction estimation in E-commerce customer service
Runze Liang, Ryuichi Takanobu, Feng-Lin Li, Ji Zhang, Haiqing Chen, and Minlie Huang. 2021 · 2021
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Co-gat: A co-interactive graph attention network for joint dialog act recognition and sentiment classification
Libo Qin, Zhouyang Li, Wanxiang Che, Minheng Ni, and Ting Liu. 2021 · 2021
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Simulating user satisfaction for the evaluation of task-oriented dialogue systems
Weiwei Sun, Shuo Zhang, Krisztian Balog, Zhaochun Ren, Pengjie Ren, Zhumin Chen, and Maarten de Rijke. 2021 · 2021
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The benefits and challenges of chatgpt: An overview
Jianyang Deng and Yijia Lin. 2022 · 2022
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User satisfaction estimation with sequential dialogue act modeling in goal-oriented conversational systems
Yang Deng, Wenxuan Zhang, Wai Lam, Hong Cheng, and Helen Meng. 2022 · 2022
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Learning towards conversational ai: A survey
Tingchen Fu, Shen Gao, Xueliang Zhao, Ji-rong Wen, and Rui Yan. 2022 · 2022
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Recent advances in deep learning based dialogue systems: A systematic survey
Jinjie Ni, Tom Young, Vlad Pandelea, Fuzhao Xue, and Erik Cambria. 2022 · 2022
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User satisfaction modeling with domain adaptation in task-oriented dialogue systems
Yan Pan, Mingyang Ma, Bernhard Pflugfelder, and Georg Groh. 2022 · 2022
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Neural point process for learning spatiotemporal event dynamics
Zihao Zhou, Xingyi Yang, Ryan Rossi, Handong Zhao, and Rose Yu. 2022 · 2022
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Transformer hawkes process
Simiao Zuo, Haoming Jiang, Zichong Li, Tuo Zhao, and Hongyuan Zha. 2020 · 2022
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