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Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people.
Retrieve, discriminate and rewrite: A simple and effective framework for obtaining affective response in retrieval-based chatbots
Xin Lu, Yijian Tian, Yanyan Zhao, and Bing Qin. 2021 · 1969
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Bleu: a method for automatic evaluation of machine translation
Kishore Papineni, Salim Roukos, Todd Ward, and Wei-Jing Zhu. 2002 · 2002
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Rouge: A package for automatic evaluation of summaries
Chin-Yew Lin. 2004 · 2004
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Towards persona-based empathetic conversational models
Peixiang Zhong, Chen Zhang, Hao Wang, Yong Liu, and Chunyan Miao. 2020 · 2004
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A diversity-promoting objective function for neural conversation models
Jiwei Li, Michel Galley, Chris Brockett, Jianfeng Gao, and Bill Dolan. 2016 · 2016
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Fixing weight decay regularization in adam
Ilya Loshchilov and Frank Hutter. 2017 · 2017
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Attention is all you need
Ashish Vaswani, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N. Gomez, Lukasz Kaiser, and Illia Polosukhin. 2017 · 2017
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Annotating and modeling empathy in spoken conversations
Firoj Alam, Morena Danieli, and Giuseppe Riccardi. 2018 · 2018
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Emotional chatting machine: Emotional conversation generation with internal and external memory
Hao Zhou, Minlie Huang, Tianyang Zhang, Xiaoyan Zhu, and Bing Liu. 2018 · 2018
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Mojitalk: Generating emotional responses at scale
Xianda Zhou and William Yang Wang. 2018 · 2018
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COMET: commonsense transformers for automatic knowledge graph construction
Antoine Bosselut, Hannah Rashkin, Maarten Sap, Chaitanya Malaviya, Asli Celikyilmaz, and Yejin Choi. 2019 · 2019
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BERT: pre-training of deep bidirectional transformers for language understanding
Jacob Devlin, Ming-Wei Chang, Kenton Lee, and Kristina Toutanova. 2019 · 2019
Cited alongside, same era.
Moel: Mixture of empathetic listeners
Zhaojiang Lin, Andrea Madotto, Jamin Shin, Peng Xu, and Pascale Fung. 2019 · 2019
Cited alongside, same era.
Towards empathetic open-domain conversation models: A new benchmark and dataset
Hannah Rashkin, Eric Michael Smith, Margaret Li, and Y-Lan Boureau. 2019 · 2019
Cited alongside, same era.
ATOMIC: an atlas of machine commonsense for if-then reasoning
Maarten Sap, Ronan Le Bras, Emily Allaway, Chandra Bhagavatula, Nicholas Lourie, Hannah Rashkin, Brendan Roof, Noah A. Smith, and Yejin Choi. 2019 · 2019
Cited alongside, same era.
Goemotions: A dataset of fine-grained emotions
Dorottya Demszky, Dana Movshovitz-Attias, Jeongwoo Ko, Alan S. Cowen, Gaurav Nemade, and Sujith Ravi. 2020 · 2020
Cited alongside, same era.
Knowledge-based review generation by coherence enhanced text planning
Junyi Li, Wayne Xin Zhao, Zhicheng Wei, Nicholas Jing Yuan, and Ji-Rong Wen. 2021a · 2021
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Conversations are not flat: Modeling the dynamic information flow across dialogue utterances
Zekang Li, Jinchao Zhang, Zhengcong Fei, Yang Feng, and Jie Zhou. 2021b · 2021
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Towards emotional support dialog systems
Siyang Liu, Chujie Zheng, Orianna Demasi, Sahand Sabour, Yu Li, Zhou Yu, Yong Jiang, and Minlie Huang. 2021 · 2021
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Recipes for building an open-domain chatbot
Stephen Roller, Emily Dinan, Naman Goyal, Da Ju, Mary Williamson, Yinhan Liu, Jing Xu, Myle Ott, Eric Michael Smith, Y-Lan Boureau, and Jason Weston. 2021 · 2021
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Improving multi-turn emotional support dialogue generation with lookahead strategy planning
Yi Cheng, Wenge Liu, Wenjie Li, Jiashuo Wang, Ruihui Zhao, Bang Liu, Xiaodan Liang, and Yefeng Zheng. 2022 · 2022
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Mike Lewis, Yinhan Liu, Naman Goyal, Marjan Ghazvininejad, Abdelrahman Mohamed, Omer Levy, Veselin Stoyanov, and Luke Zettlemoyer. 2020 · 2020
Cited alongside, same era.
Empdg: Multi-resolution interactive empathetic dialogue generation
Qintong Li, Hongshen Chen, Zhaochun Ren, Pengjie Ren, Zhaopeng Tu, and Zhumin Chen. 2020 · 2020
Cited alongside, same era.
MIME: mimicking emotions for empathetic response generation
Navonil Majumder, Pengfei Hong, Shanshan Peng, Jiankun Lu, Deepanway Ghosal, Alexander F. Gelbukh, Rada Mihalcea, and Soujanya Poria. 2020 · 2020
Cited alongside, same era.
What if bots feel moods?
Lisong Qiu, Yingwai Shiu, Pingping Lin, Ruihua Song, Yue Liu, Dongyan Zhao, and Rui Yan. 2020 · 2020
Cited alongside, same era.
CDL: curriculum dual learning for emotion-controllable response generation
Lei Shen and Yang Feng. 2020 · 2020
Cited alongside, same era.
(comet-) atomic 2020: On symbolic and neural commonsense knowledge graphs
Jena D. Hwang, Chandra Bhagavatula, Ronan Le Bras, Jeff Da, Keisuke Sakaguchi, Antoine Bosselut, and Yejin Choi. 2021 · 2021
Cited alongside, same era.
Knowledge bridging for empathetic dialogue generation
Qintong Li, Piji Li, Zhaochun Ren, Pengjie Ren, and Zhumin Chen. 2022 · 2022
Later among the works it cites.
Control globally, understand locally: A global-to-local hierarchical graph network for emotional support conversation
Wei Peng, Yue Hu, Luxi Xing, Yuqiang Xie, Yajing Sun, and Yunpeng Li. 2022 · 2022
Later among the works it cites.
CEM: commonsense-aware empathetic response generation
Sahand Sabour, Chujie Zheng, and Minlie Huang. 2022 · 2022
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MISC: A mixed strategy-aware model integrating COMET for emotional support conversation
Quan Tu, Yanran Li, Jianwei Cui, Bin Wang, Ji-Rong Wen, and Rui Yan. 2022 · 2022
Later among the works it cites.
Don’t lose yourself! empathetic response generation via explicit self-other awareness
Weixiang Zhao, Yanyan Zhao, Xin Lu, and Bing Qin. 2022 · 2022
Later among the works it cites.
Fado: Feedback-aware double controlling network for emotional support conversation
Wei Peng, Ziyuan Qin, Yue Hu, Yuqiang Xie, and Yunpeng Li. 2023 · 2023
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