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Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks.
Language Models are Few-Shot Learners
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BERTScore: Evaluating Text Generation with BERT
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Measuring individual differences in empathy: Evidence for a multidimensional approach
Davis, M. H. 1983 · 1983
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Bleu: a Method for Automatic Evaluation of Machine Translation
Papineni, K.; Roukos, S.; Ward, T.; and Zhu, W.-J. 2002 · 2002
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The Effects of Physician Empathy on Patient Satisfaction and Compliance
Kim, S. S.; Kaplowitz, S.; and Johnston, M. V. 2004 · 2004
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ROUGE: A Package for Automatic Evaluation of Summaries
Lin, C.-Y. 2004 · 2004
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Helping skills: Facilitating, exploration, insight, and action, 3rd ed
Hill, C. E. 2009 · 2009
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Adversarial Learning for Neural Dialogue Generation
Li, J.; Monroe, W.; Shi, T.; Jean, S.; Ritter, A.; and Jurafsky, D. 2017 · 2017
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Towards Explainable and Controllable Open Domain Dialogue Generation with Dialogue Acts
Xu, C.; Wu, W.; and Wu, Y. 2018 · 2018
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Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study
Nadarzynski, T.; Miles, O.; Cowie, A.; and Ridge, D. 2019 · 2019
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Chatbot for Healthcare System Using Artificial Intelligence
Athota, L.; Shukla, V. K.; Pandey, N.; and Rana, A. 2020 · 2020
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Plug and play language models: A simple approach to controlled text generation
Dathathri, S.; Madotto, A.; Lan, J.; Hung, J.; Frank, E.; Molino, P.; Yosinski, J.; and Liu, R. 2020 · 2020
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(Comet-) Atomic 2020: On Symbolic and Neural Commonsense Knowledge Graphs
Hwang, J. D.; Bhagavatula, C.; Bras, R. L.; Da, J.; Sakaguchi, K.; Bosselut, A.; and Choi, Y. 2021 · 2021
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Towards emotional support dialog systems
Liu, S.; Zheng, C.; Demasi, O.; Sabour, S.; Li, Y.; Yu, Z.; Jiang, Y.; and Huang, M. 2021 · 2021
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CEM: Commonsense-aware Empathetic Response Generation
Sabour, S.; Zheng, C.; and Huang, M. 2021 · 2021
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A Controllable Model of Grounded Response Generation
Wu, Z.; Galley, M.; Brockett, C.; Zhang, Y.; Gao, X.; Quirk, C.; Koncel-Kedziorski, R.; Gao, J.; Hajishirzi, H.; Ostendorf, M.; and Dolan, B. 2021 · 2021
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FUDGE: Controlled Text Generation With Future Discriminators
Yang, K.; and Klein, D. 2021 · 2021
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”I Hear You, I Feel You”: Encouraging Deep Self-disclosure through a Chatbot
Lee, Y.-C.; Yamashita, N.; Huang, Y.; and Fu, W. 2020 · 2020
Cited alongside, same era.
Intent Classification for Dialogue Utterances
Schuurmans, J.; and Frasincar, F. 2020 · 2020
Cited alongside, same era.
Topic Enhanced Controllable CVAE for Dialogue Generation (Student Abstract)
Wang, Y.; Si, P.; Lei, Z.; and Yang, Y. 2020 · 2020
Cited alongside, same era.
DIALOGPT : Large-Scale Generative Pre-training for Conversational Response Generation
Zhang, Y.; Sun, S.; Galley, M.; Chen, Y.-C.; Brockett, C.; Gao, X.; Gao, J.; Liu, J.; and Dolan, B. 2020b
Cited in the paper.
Knowledge-Augmented Language Models for Cause-Effect Relation Classification
Hosseini, P.; Broniatowski, D. A.; and Diab, M. 2022 · 2022
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Knowledge bridging for empathetic dialogue generation
Li, Q.; Li, P.; Ren, Z.; Ren, P.; and Chen, Z. 2022 · 2022
Later among the works it cites.