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Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation.
Happybot: Generating empathetic dialogue responses by improving user experience look-ahead
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Toward effective counseling and psychotherapy: Training and practice
Charles B Truax and Robert Carkhuff. 1967 · 1967
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Adam Smith. 2006 · 2006
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Hierarchical neural network generative models for movie dialogues
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A diversity-promoting objective function for neural conversation models
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Delivering cognitive behavior therapy to young adults with symptoms of depression and anxiety using a fully automated conversational agent (woebot): a randomized controlled trial
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Attention is all you need
Ashish Vaswani, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N Gomez, Łukasz Kaiser, and Illia Polosukhin. 2017 · 2017
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Empathy is not in our genes
Cecilia Heyes. 2018 · 2018
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Improving neural response diversity with frequency-aware cross-entropy loss
Shaojie Jiang, Pengjie Ren, Christof Monz, and Maarten de Rijke. 2019 · 2019
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Caire: An end-to-end empathetic chatbot
Zhaojiang Lin, Peng Xu, Genta Indra Winata, Farhad Bin Siddique, Zihan Liu, Jamin Shin, and Pascale Fung. 2020 · 2020
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Mime: Mimicking emotions for empathetic response generation
Navonil Majumder, Pengfei Hong, Shanshan Peng, Jiankun Lu, Deepanway Ghosal, Alexander Gelbukh, Rada Mihalcea, and Soujanya Poria. 2020 · 2020
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A computational approach to understanding empathy expressed in text-based mental health support
Ashish Sharma, Adam Miner, David Atkins, and Tim Althoff. 2020 · 2020
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Ream: An enhancement approach to reference-based evaluation metrics for open-domain dialog generation: An enhancement approach to reference-based evaluation metrics for open-domain dialog generation
Jun Gao, Wei Bi, Ruifeng Xu, and Shuming Shi. 2021b · 2021
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Improving empathetic response generation by recognizing emotion cause in conversations
Jun Gao, Yuhan Liu, Haolin Deng, Wei Wang, Yu Cao, Jiachen Du, and Ruifeng Xu. 2021 · 2021
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Recognizing emotion cause in conversations
Soujanya Poria, Navonil Majumder, Devamanyu Hazarika, Deepanway Ghosal, Rishabh Bhardwaj, Samson Yu Bai Jian, Pengfei Hong, Romila Ghosh, Abhinaba Roy, Niyati Chhaya, et al. 2021 · 2021
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Comae: A multi-factor hierarchical framework for empathetic response generation
Chujie Zheng, Yong Liu, Wei Chen, Yongcai Leng, and Minlie Huang. 2021 · 2021
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Knowledge bridging for empathetic dialogue generation
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Cem: Commonsense-aware empathetic response generation
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