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Dialogue bots have been widely applied in customer service scenarios to provide timely and user-friendly experience.
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Revisiting Pre-Trained Models for Chinese Natural Language Processing. In Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing: Findings . Association for Computational Linguistics, Online, 657–668
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DialogBERT: Discourse-Aware Response Generation via Learning to Recover and Rank Utterances. In AAAI
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Hierarchical Speaker-Aware Sequence-to-Sequence Model for Dialogue Summarization
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Matthew Henderson, Iñigo Casanueva, Nikola Mrkšić, Pei-Hao Su, Tsung-Hsien Wen, and Ivan Vulić. 2020 · 2020
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ALBERT: A Lite BERT for Self-supervised Learning of Language Representations. In 8th International Conference on Learning Representations, ICLR 2020, Addis Ababa, Ethiopia, April 26-30, 2020 . OpenReview.net
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Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer
Colin Raffel, Noam M. Shazeer, Adam Roberts, Katherine Lee, Sharan Narang, Michael Matena, Yanqi Zhou, Wei Li, and Peter J. Liu. 2020 · 2020
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TOD-BERT: Pre-trained Natural Language Understanding for Task-Oriented Dialogue. In EMNLP
Chien-Sheng Wu, Steven C. H. Hoi, Richard Socher, and Caiming Xiong. 2020 · 2020
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A Deep Generative Distance-Based Classifier for Out-of-Domain Detection with Mahalanobis Space. In COLING
Hong Xu, Keqing He, Yuanmeng Yan, Sihong Liu, Zijun Liu, and Weiran Xu. 2020 · 2020
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A Finer-grain Universal Dialogue Semantic Structures based Model For Abstractive Dialogue Summarization. In EMNLP
Yuejie Lei, Fujia Zheng, Yuanmeng Yan, Keqing He, and Weiran Xu. 2021b
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Structural Pre-training for Dialogue Comprehension. In ACL
Zhuosheng Zhang and Hai Zhao. 2021 · 2021
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DialogLM: Pre-trained Model for Long Dialogue Understanding and Summarization
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Domain-Oriented Prefix-Tuning: Towards Efficient and Generalizable Fine-tuning for Zero-Shot Dialogue Summarization. In NAACL
Lulu Zhao, Fujia Zheng, Weihao Zeng, Keqing He, Weiran Xu, Huixing Jiang, Wei Wu, and Yanan Wu. 2022 · 2022
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