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A schema-guided approach to dialogue management has been shown in recent work to be effective in creating robust customizable virtual agents capable of acting as friendly peers or task assistants.
Dialogue design and management for multi-session casual conversation with older adults
S. Z. Razavi, Lenhart K. Schubert, B. Kane, M. Ali, K. V. Orden, and Tianyi Ma. 2019 · 1901
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Doctor-patient communication
Barbara M Korsch and Vida Francis Negrete. 1972 · 1972
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A framework for representing knowledge
Marvin Minsky. 1974 · 1974
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Scripts, Plans, Goals, and Understanding: An Inquiry Into Human Knowledge Structures
R.C. Schank and R.P. Abelson. 1977 · 1977
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Strategies of discourse comprehension
Teun Adrianus Van Dijk and Walter Kintsch. 1983 · 1983
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Mixed initiative in dialogue: An investigation into discourse segmentation
Marilyn Walker and Steve Whittaker. 1990 · 1990
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Adaptive Reasoning for Real-World Problems: A Schema-Based Approach
Roy M. Turner. 1994 · 1994
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Effective physician-patient communication and health outcomes: a review
Moira A Stewart. 1995 · 1995
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Applying virtual reality in medical communication education: Current findings and potential teaching and learning benefits of immersive virtual patients
Benjamin Lok, Richard E. Ferdig, Andrew Raij, Kyle Johnsen, Robert Dickerson, Jade Coutts, Amy Stevens, and D. Scott Lind. 2006 · 2006
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Human-centered distributed conversational modeling: Efficient modeling of robust virtual human conversations
Brent Rossen, David Lind, and Benjamin Lok. 2009 · 2009
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Doctor-patient communication: a review
Jennifer Fong Ha and Nancy Longnecker. 2010 · 2010
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’how was your day?’
S. G. Pulman, J. Boye, M. Cavazza, C. Smith, and R. S. de la Cámara. 2010 · 2010
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Developing inots to support interpersonal skills practice
Julia Campbell, Mark Core, Ron Artstein, Lindsay Armstrong, Arno Hartholt, Cyrus Wilson, Kallirroi Georgila, Fabrizio Morbini, Edward Haynes, Dave Gomboc, Mike Birch, Jonathan Bobrow, H. Lane, Jillian Gerten, Anton Leuski, David Traum, Matthew Trimmer, Rich Dininni, Matthew Bosack, and Kenneth Yates. 2011 · 2011
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Sidnie: Scaffolded interviews developed by nurses in education
Lauren Cairco Dukes, Toni Bloodworth Pence, Larry F. Hodges, Nancy Meehan, and Arlene Johnson. 2013 · 2013
Cited alongside, same era.
Values and options in cancer care (voice): study design and rationale for a patient-centered communication and decision-making intervention for physicians, patients with advanced cancer, and their caregivers
Michael Hoerger, Ronald M Epstein, Paul C Winters, Kevin Fiscella, Paul R Duberstein, Robert Gramling, Phyllis N Butow, Supriya G Mohile, Paul R Kaesberg, Wan Tang, et al. 2013 · 2013
Cited alongside, same era.
Doctor patient communication: a review
Tahmina Begum. 2014 · 2014
Cited alongside, same era.
Simsensei kiosk: A virtual human interviewer for healthcare decision support
Towards a human-like open-domain chatbot
Daniel Adiwardana, Minh-Thang Luong, David R. So, Jamie Hall, Noah Fiedel, Romal Thoppilan, Zi Yang, Apoorv Kulshreshtha, Gaurav Nemade, Yifeng Lu, and Quoc V. Le. 2020 · 2020
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Star: A schema-guided dialog dataset for transfer learning
Johannes E. M. Mosig, Shikib Mehri, and Thomas Kober. 2020 · 2020
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A virtual standardized patient–based assessment tool to evaluate psychiatric residents’ psychopharmacology proficiency
Jeffrey J. Rakofsky, Thomas B. Talbot, and Boadie W. Dunlop. 2020 · 2020
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Towards scalable multi-domain conversational agents: The schema-guided dialogue dataset
Abhinav Rastogi, Xiaoxue Zang, Srinivas Sunkara, Raghav Gupta, and Pranav Khaitan. 2020 · 2020
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Recipes for building an open-domain chatbot
Stephen Roller, Emily Dinan, Naman Goyal, Da Ju, Mary Williamson, Yinhan Liu, Jing Xu, Myle Ott, Kurt Shuster, Eric M. Smith, Y-Lan Boureau, and Jason Weston. 2020 · 2020
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David DeVault, Ron Artstein, Grace Benn, Teresa Dey, Ed Fast, Alesia Gainer, Kallirroi Georgila, Jon Gratch, Arno Hartholt, Margaux Lhommet, Gale Lucas, Stacy Marsella, Fabrizio Morbini, Angela Nazarian, Stefan Scherer, Giota Stratou, Apar Suri, David Traum, Rachel Wood, Yuyu Xu, Albert Rizzo, and Louis-Philippe Morency. 2014 · 2014
Cited alongside, same era.
Adapting virtual patient interviews for interviewing skills training of novice healthcare students
Stephanie Carnell, Shivashankar Halan, Michael Crary, Aarthi Madhavan, and Benjamin Lok. 2015 · 2015
Cited alongside, same era.
The lissa virtual human and asd teens: An overview of initial experiments
Seyedeh Zahra Razavi, Mohammad Rafayet Ali, Tristram H. Smith, Lenhart K. Schubert, and Mohammed (Ehsan) Hoque. 2016 · 2016
Cited alongside, same era.
Developing a conversational virtual standardized patient to enable students to practice history-taking skills
Kellen Maicher, Douglas Danforth, Alan Price, Laura Zimmerman, Bruce Wilcox, Beth Liston, Holly Cronau, Laurie Belknap, Cynthia Ledford, David Way, Doug Post, Allsion Macerollo, and Milisa Rizer. 2017 · 2017
Cited alongside, same era.
Managing casual spoken dialogue using flexible schemas , pattern transduction trees , and gist clauses
S. Z. Razavi, Lenhart K. Schubert, M. Ali, and M. Hoque. 2017 · 2017
Cited alongside, same era.
The influence of doctor-patient communication on health outcomes: a systematic review
David Riedl and Gerhard Schüßler. 2017 · 2017
Cited alongside, same era.
Towards natural language story understanding with rich logical schemas
Lane Lawley, Gene Louis Kim, and Lenhart Schubert. 2019 · 2019
Cited alongside, same era.
Later among the works it cites.
DIALOGPT : Large-scale generative pre-training for conversational response generation
Yizhe Zhang, Siqi Sun, Michel Galley, Yen-Chun Chen, Chris Brockett, Xiang Gao, Jianfeng Gao, Jingjing Liu, and Bill Dolan. 2020 · 2020
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Novel computational linguistic measures, dialogue system and the development of sophie: Standardized online patient for healthcare interaction education
Mohammad Ali, Taylan Sen, Benjamin Kane, Shagun Bose, Thomas Carroll, Ronald Epstein, Lenhart Schubert, and Ehsan Hoque. 2021 · 2021
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ERICA: An empathetic android companion for covid-19 quarantine
Etsuko Ishii, Genta Indra Winata, Samuel Cahyawijaya, Divesh Lala, Tatsuya Kawahara, and Pascale Fung. 2021 · 2021
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A transition-based parser for unscoped episodic logical forms
Gene Kim, Viet Duong, Xin Lu, and Lenhart Schubert. 2021 · 2021
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Schema-guided paradigm for zero-shot dialog
Shikib Mehri and Maxine Eskénazi. 2021 · 2021
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Constrained language models yield few-shot semantic parsers
Richard Shin, Christopher H. Lin, Sam Thomson, Charles Chen, Subhro Roy, Emmanouil Antonios Platanios, Adam Pauls, Dan Klein, Jason Eisner, and Ben Van Durme. 2021 · 2021
Later among the works it cites.