On the Influence of Explainable AI on Automation Bias

Understand

Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising.

• However, insights on the effective collaboration of humans and AI are still rare.
• Typically, AI supports humans in decision-making by addressing human limitations.
• However, it may also evoke human bias, especially in the form of automation bias as an over-reliance on AI advice.