2021

Designing Language Technologies for Social Good: The Road not Taken

Mukhija, Namrata, Choudhury, Monojit, Bali, Kalika

Understand

Development of speech and language technology for social good (LT4SG), especially those targeted at the welfare of marginalized communities and speakers of low-resource and under-served languages, has been a prominent theme of research within NLP, Speech, and the AI communities.

Researchers have mostly relied on their individual expertise, experiences or ad hoc surveys for prioritization of language technologies that provide social good to the end-users.
This has been criticized by several scholars who argue that work on LT4SG must include the target linguistic communities during the design and development process.
However, none of the LT4SG work and their critiques suggest principled techniques for prioritization of the technologies and methods for inclusion of the end-user during the development cycle.

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