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Frequently Asked Questions (FAQ) webpages are created by organizations for their users.
Learning to combine grammatical error corrections
Yoav Kantor, Yoav Katz, Leshem Choshen, Edo Cohen-Karlik, Naftali Liberman, Assaf Toledo, Amir Menczel, and Noam Slonim. 2019 · 1906
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Derivation of New Readability Formulas: (automated Readability Index, Fog Count and Flesch Reading Ease Formula) for Navy Enlisted Personnel
J.P. Kincaid. 1975 · 1975
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Faq finder: a case-based approach to knowledge navigation
K. Hammond, R. Burke, C. Martin, and S. Lytinen. 1995 · 1995
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Question answering from frequently asked question files: Experiences with the faq finder system
Robin Burke, Kristian Hammond, Vladimir Kulyukin, Steven Lytinen, Noriko Tomuro, and Scott Schoenberg. 1997 · 1997
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Rouge: A package for automatic evaluation of summaries
Chin-Yew Lin. 2004 · 2004
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The probabilistic relevance framework: Bm25 and beyond
Stephen Robertson, Hugo Zaragoza, et al. 2009 · 2009
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Informality judgment at sentence level and experiments with formality score
Shibamouli Lahiri, Prasenjit Mitra, and Xiaofei Lu. 2011 · 2011
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Glove: Global vectors for word representation
Jeffrey Pennington, Richard Socher, and Christopher D. Manning. 2014 · 2014
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Auto-faq-gen: Automatic frequently asked questions generation
Fatemeh Raazaghi. 2015 · 2015
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Faqir – a frequently asked questions retrieval test collection
Mladen Karan and Jan Šnajder. 2016 · 2016
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An empirical analysis of formality in online communication
Ellie Pavlick and Joel Tetreault. 2016 · 2016
Cited alongside, same era.
Context free frequently asked questions detection using machine learning techniques
F. Razzaghi, H. Minaee, and A. A. Ghorbani. 2016 · 2016
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SuperAgent: A customer service chatbot for e-commerce websites
Lei Cui, Shaohan Huang, Furu Wei, Chuanqi Tan, Chaoqun Duan, and Ming Zhou. 2017 · 2017
Cited alongside, same era.
Understanding task design trade-offs in crowdsourced paraphrase collection
Youxuan Jiang, Jonathan K. Kummerfeld, and Walter S. Lasecki. 2017 · 2017
Cited alongside, same era.
Faqtor : Automatic faq generation using online forums
Ankita Bihani. 2018 · 2018
Paraphrase-focused learning to rank for domain-specific frequently asked questions retrieval
Mladen Karan and Jan Šnajder. 2018 · 2018
Later among the works it cites.
Dear sir or madam, may I introduce the GYAFC dataset: Corpus, benchmarks and metrics for formality style transfer
Sudha Rao and Joel Tetreault. 2018 · 2018
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WikiQA: A challenge dataset for open-domain question answering
Yi Yang, Wen-tau Yih, and Christopher Meek. 2015 · 2018
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Advances in Information Retrieval - 41st European Conference on IR Research, ECIR 2019, Cologne, Germany, April 14-18, 2019, Proceedings, Part I , volume 11437 of Lecture Notes in Computer Science . Springer
Leif Azzopardi, Benno Stein, Norbert Fuhr, Philipp Mayr, Claudia Hauff, and Djoerd Hiemstra, editors. 2019 · 2019
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Productqna: Answering user questions on e-commerce product pages
Ashish Kulkarni, Kartik Mehta, Shweta Garg, Vidit Bansal, Nikhil Rasiwasia, and Srinivasan Sengamedu. 2019 · 2019
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Fast abstractive summarization with reinforce-selected sentence rewriting
Yen-Chun Chen and Mohit Bansal. 2018 · 2018
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Bert: Pre-training of deep bidirectional transformers for language understanding
Jacob Devlin, Ming-Wei Chang, Kenton Lee, and Kristina Toutanova. 2018 · 2018
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Universal language model fine-tuning for text classification
Jeremy Howard and Sebastian Ruder. 2018 · 2018
Cited alongside, same era.
Squinky! a corpus of sentence-level formality, informativeness, and implicature
S. Lahiri. 2015a
Cited in the paper.
Squinky! a corpus of sentence-level formality, informativeness, and implicature
Shibamouli Lahiri. 2015b
Cited in the paper.
Later among the works it cites.
Faq retrieval using query-question similarity and bert-based query-answer relevance
Wataru Sakata, Tomohide Shibata, Ribeka Tanaka, and Sadao Kurohashi. 2019 · 2019
Later among the works it cites.
Faq-based question answering via knowledge anchors
Ruobing Xie, Yanan Lu, Fen Lin, and Leyu Lin. 2019 · 2019
Later among the works it cites.
Rapidly bootstrapping a question answering dataset for covid-19
Raphael Tang, Rodrigo Nogueira, Edwin Zhang, Nikhil Gupta, Phuong Cam, Kyunghyun Cho, and Jimmy Lin. 2020 · 2020
Closest in time.
What are people asking about covid-19? a question classification dataset
Jerry Wei, Chengyu Huang, Soroush Vosoughi, and Jason Wei. 2020 · 2020
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