NLP in FinTech Applications: Past, Present and Future

Understand

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends.

• In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain.
• Our goal is to indicate the position we are now and provide the blueprint for future researches.
• We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC).