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Smart reply systems have been developed for various messaging platforms.
Long short-term memory
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Smart Reply: Automated Response Suggestion for Email
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Driver crash risk factors and prevalence evaluation using naturalistic driving data
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Building Smart Replies for Member Messages. Press Release. https://engineering.linkedin.com/blog/2017/10/building-smart-replies-for-member-messages
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Connect Ahead of the Pickup with In-App Chat. Press Release. https://www.uber.com/newsroom/in-app-chat/
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A New Chatbot for Customer Service on Social Media. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017
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Meet Michelangelo: Uber’s Machine Learning Platform. http://eng.uber.com/michelangelo/
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Matthew Henderson, Rami Al-Rfou, Brian Strope, Yun-Hsuan Sung, László Lukács, Ruiqi Guo, Sanjiv Kumar, Balint Miklos, and Ray Kurzweil. 2017 · 2017
Cited alongside, same era.